Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve. Company Overview: If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone! **Role Summary** Flowserve is hiring a motivated Aftermarket Services Supervisor for a manufacturing site located in Baton Rouge, Louisiana. Direct activities within the manufacturing operations team as it relates to production, quality, and support personnel thereof. Enhances and maximizes continuous improvement through Lean Manufacturing practices. Ensuring safety policies and procedures are met. Supervisor analyzes cost, process flows, production schedules to determine maximum efficiency and utilization of workers and equipment. They will ensure efficient production while promoting and working safely within established policies and procedures. This is an exciting opportunity to join a global manufacturing company and contribute to the QRC focusing on control valve repair and service. **Responsibilities:** The Aftermarket Services Supervisor will oversee all assembly activities to ensure a safe work environment, a quality product, and on-time customer service. Manages assembly and aftermarket parts manufacturing activities. Utilize and embrace lean manufacturing activities and sound analytical tools to drive continuous improvement. Train, motivate, challenge, and develop subordinates to ensure continuous skill and performance improvements. Interact with personnel throughout the organization as needed to ensure goals and objectives are met. The successful candidate will have familiarity with parts assembly processes, CNC/Manual lathe machining processes, MIG/TIG welding fabrication and overlay processes, and valve repair as well as production and materials planning. + Reduce the overall cost of quality. + Manage all aspects of the business such that employee’s and processes adhere to the requirements of the Quality Manual, Procedures, and Standards. + Meet or exceed shipping goal every month and ship products on-time to customer requirements, minimizing delinquencies. + Effectively manage all direct reports while enforcing work rules fairly and consistently. + Instill accountability in employees to perform at a higher level. + Cross-train employees and utilize them regularly to facilitate flexibility and responsiveness. + Promote lean manufacturing, continuous improvement, and waste elimination in all activities. + Direct training and improvement activities to support and meet safety, quality, delivery, and cost objectives. + Support and guide cross-functional teams. + Utilize visual management and metrics to monitor and manage to include, timely completion of metrics and monthly report, and process tracking tools. + Ensure compliance with established policies, processes, and procedures throughout the business. + Investigate, develop, and implement improved processes and procedures. **Leadership and Management Behavioral Competencies:** + Advocates and supports the Flowserve performance culture and ensures that performance is actively differentiated and managed within the business unit or function. + Communicates effectively with the full range of internal stakeholders—from associates to leadership— and ensures that programs, processes and initiatives within the business unit or function are communicated in a clear and effective manner. + Excellent analytical and strategic skills. Good business judgment and problem-solving skills with solid economic, industry and competitive landscape insight. + Builds organizations that effectively adapt and develop world-class practices from inside or outside the industry to create powerful competitive advantage. + Establishes conditions systematically for high performance teamwork based on the requirements of the situation. **Requirements:** + 5+ years of manufacturing experience with direct reports in a managerial/supervisory capacity. + Track record of hands-on leadership in an industrial environment. + Demonstrate effective leadership within a customer-focused environment that is deadline driven. + Ability to wear multiple hats, from scheduling/planning to facilities management to communicating with customers and/or vendors. + Positive leadership skills, high level communication skills (verbally/electronically), computer literacy, trouble shooting ability, and high problem-solving skills. + Highly Proficient in MS Office Suite, Word, Excel, PowerPoint, and ERP experience **Preferred Experience/Skills** + B.S. or B.A. in Mechanical/Electrical/Industrial engineering or related field + Experience in manufacture of control valves or related components is a plus. + Prior field experience in petrochemical, industrial chemical, or oil & gas industries a plus. + Prior experience in applications engineering, field engineering or similar would be helpful. + Prior success with 6S Implementation and reorganization of shop efficiency and workflow Flowserve offers highly competitive salary, annual bonus plan, 401(k), generous paid time off, paid holidays plus full comprehensive benefits package on day 1 of employment. **Req ID** : R-10570 **Job Family Group** : Operations **Job Family** : OP Production Process Management EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve.com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.