**Career Area:** Sales **Job Description:** **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. The Aftermarket Sales Representative is a key member of the Mining Aftermarket Sales Team. This role involves collaborating with dealers, customers, and key business partners to implement service growth strategies and meet sales growth targets. The ideal candidate will exhibit creativity, innovation, strong business acumen, and exceptional knowledge of products and the industry, or expertise in marketing and distribution. Additionally, they should be mindful of the financial impacts on both dealers and customers. In addition, the incumbent should possess a background in mining applications, a strong understanding of life cycle costs, and an awareness of the mining industry and marketplace needs. This role provides consultation to various business partners, dealers, and customers by regularly collecting voice of dealer (VOD)/voice of customer (VOC) for new product introduction and distribution needs, as well as defining and developing unique customer centric solutions that will support services growth. This role works with all levels of management to collaborate on industry and product specific growth plans, and the development of merchandising programs and sales variance management. The incumbent will provide guidance and training to dealers to drive direction for future services and industry needs. **What you will do:** + Identify issues and develop strategies to overcome them to support the execution of growth and turn-around plans. + Make market-driven recommendations on parts targets and growth strategies to achieve sales targets. + Support the development of marketing programs to achieve sales volume targets along with market share objectives. + Collect voice of market input with the industry group and voice of the customer (VOC) from regional field. + Lead analysis of industry key competitors to identify strengths, weaknesses, and tactics required to compete. + Support the development of Customer Value Agreements + Support dealer development through ongoing sales rep training. + work with people from many different backgrounds and cultures, internally and externally, with the appropriate influence and ability to resolve differences. + Employee may also be responsible for performing other job duties occasionally as assigned. **What skills you will have:** **Value Selling:** Knowledge of the principles and practices for **selling aftermarket products, technology and services** ; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs. **Industry Knowledge:** **Knowledge of the Mining Industry,** trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations. **Customer Focus:** Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. **Decision Making and Critical Thinking:** Knowledge of the Customer decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. **Effective Communications:** Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. **Negotiating:** Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner. **Relationship Management:** Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. **Additional Information:** The location for this position will be **Phoenix, AZ, or Tucson, AZ.** Domestic relocation assistance is available This position may require 50-70% travel Sponsorship is not available. **Summary Pay Range:** $110,520.00 - $165,840.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. **Benefits:** Annual incentive bonus plan* Medical, dental, and vision coverage Paid time off plan (Vacation, Holiday, Volunteer, Etc.) 401k savings plan Health savings account (HSA) Flexible spending accounts (FSAs) Disability benefits Life Insurance Parental leave Healthy Lifestyle Programs Employee Assistance Programs Voluntary Benefits and Employee Discounts Tuition Reimbursement Career Development _*Subject to annual eligibility and incentive plan guidelines_ . Relocation is available for this position. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers. **Posting Dates:** January 23, 2025 - February 2, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .