Agency Services IT Operations Specialist Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4714730) Apply  Agency Services IT Operations Specialist Salary $39.52 - $58.40 Hourly Location Lansing, MI Job Type Permanent Full Time Remote Employment Flexible/Hybrid Job Number 0801-24-21-244AM Department Technology, Management and Budget Opening Date 10/31/2024 Closing Date 11/17/2024 10:59 PM Eastern Bargaining Unit NON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE) + Description + Benefits + Questions Job Description The Department of Technology, Management and Budget supports the business operations of state agencies through a variety of services. We are looking for a person who understands the value of public service, wants to help us meet the needs of our citizens, and someone who embraces diversity. Above all, we are looking for someone that is passionate about Information Technology. This person needs to be an excellent communicator, meaning they can explain things to an individual or large group in a way the audience can understand and relate to. A team-oriented mindset and ability to establish and maintain effective relationships are musts. We need someone who can resolve problems in a timely manner and seek effective solutions. Essential skills include organization, time management and knowing the importance of a timeline. Some who is reliable, honest, and keeps commitments to their colleagues and agency partners would be an asset to the team, as well as someone who holds themself and their team members accountable. This position functions as an Information Technology Specialist of the Agency Services IT Operations team consisting of technology professionals. This position has responsibility for the pattern recognition, continuous improvement, operations, and long-range planning for all IT business solutions and services in support of the Department of Technology, Management and Budget. If you are a self-motivated person who wants a challenge and to work in a high paced environment, we are interested in hearing from you. The State of Michigan offers a competitive work experience that includes in-state remote work options, tuition reduction program at several higher education institutions, a variety of benefits, access to professional development training, and excellent vacation and sick time policies. Please consider sending in your application today. SIGNING BONUS: This position may be eligible for a sign-on bonus up to $2,500. Up to $1,250 to be paid upon new hire and the remainder to be paid after satisfactory completion of the initial probationary period (12-month period). This does not apply to current state employees. Classifications for the $2,500 bonus are: Information Technology Infrastructure Analyst Information Technology Programmer/Analyst Information Technology Project Coordinator Information Technology Project Manager Information Technology Specialist ITS 15 -Position Description (https://MCSC.state.mi.us/AgencyPDFs/PD 24-21-244 ITS 15.pdf) DTMB is proud to be a Michigan Veteran’s Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer. Required Education and Experience Education Possession of a bachelor's degree with at least 21 semester (32 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, information assurance, IT project management or mathematics. Experience Information Technology Specialist 15 Three years of professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure or Programmer/Analyst 12. Alternate Education and Experience An associate's degree with 16 semester (24 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, mathematics or equivalent; and at least two years of experience as an application programmer, computer operator, or information technology technician and four years of professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure or Programmer/Analyst 12. OR At least an educational level typically acquired through the completion of high school and at least three years of experience as an application programmer, computer operator, or information technology technician and four years of professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure or Programmer/Analyst 12. Additional Requirements and Information To be considered for this position you must: + Apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted. + Relevant experience and/or education referred to in the supplemental questions must be documented in the resume, transcript and/or application to allow for accurate screening. + Attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week. + Attach a cover letter. + If applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature. Failure to complete any of the above items may result in your application not being considered and screened out. See instructions for attaching files here: Instructions (http://www.michigan.gov/documents/mdcs/New\_Online\_Employment\_Application\_Guide\_-\_First\_Time\_User\_446027\_7.pdf) (Download PDF reader) Your application for any position does not guarantee that you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results. The Office of Career Services (https://www.michigan.gov/mdcs/0,4614,7-147-6876---,00.html) offers current State Employees and interested applicants access to the job application process and a variety of career planning resources. In accordance with federal law, all new employees must provide proof of eligibility to work in the United States within three business days of beginning employment. If selected for employment, you must be able to submit proof of your legal right to work in the United States. Certain positions may be assigned subclass codes and individuals appointed must possess the required specialized experience. View the job specification at:https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/I/InformationTechnologySpecialist.pdf State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award. More details on benefits for our new hires are below: Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state’s military and veterans; rebuild our state’s infrastructure; or support other state agencies through our fiscal, IT, and HR systems. Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at www.mi.gov/employeebenefits. Retirement Programs:The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state’s contributions fully vest after just 4 years. More information is available athttp://www.mi.gov/orsstatedc. Vacation and Sick Leave:Eligible full-time employees receive between15 and 35 personal daysand 13 sick daysper year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions. Paid Parental Leave:Eligible employees can take 12 weeks of paid leaveimmediately after a birth or adoption to allow needed time together at home with a new child. Paid Holidays:Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day. Bonus Programs:Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums. Military Pay Differential:Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual. Tax-Advantaged Programs:In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income. Student Loan Forgiveness:Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Information (https://studentaid.gov/manage-loans/forgiveness-cancellation) to help determine if you could qualify is available from the U.S. Department of Education. Tuition Reduction:Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan. Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs. Alternative and Remote Work Schedules:Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek. Great Lakes and Great Times:Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park—just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer. Updated: 2/28/24 01 INTCSPL – Do you possess a bachelor's degree or higher with at least 21 semester (32 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, information assurance, IT project management, or mathematics and at least three years of post-degree professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure, or Programmer/Analyst 12. If so, please attach a copy of your official college transcripts. OR An associate's degree with 16 semester (24 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, project management, mathematics or equivalent; and at least two years of experience as an application programmer, computer operator, or information technology technician; and three years of professional experience equivalent to an Information Technology Infrastructure, or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure, or Programmer/Analyst 12. If so, please attach a copy of your official college transcripts. OR At least an educational level typically acquired through the completion of high school and at least four years of experience as an application programmer, computer operator, or information technology technician and three years of professional experience equivalent to an Information Technology Infrastructure, or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure, or Programmer/Analyst 12. + Yes + No 02 How many years of experience do you have participating in or leading meetings, work groups, and/or facilitated sessions/process improvement discussions? + None + 1 to 2 years + 3 to 5 years + More than 5 years 03 Please briefly describe your experience with participating in or leading meetings, work groups, and/or facilitated sessions/process improvement discussions 04 How many years of experience do you have overseeing an IT program or business program with responsibilities including reporting, scheduling, and communication at multiple levels? + None + 1 to 2 years + 3 to 5 years + More than 5 years 05 Please briefly describe your experience overseeing an IT program or business program with responsibilities including reporting, scheduling, and communication at multiple levels. 06 How many years of experience do you have in coordinating activities across multiple Information Technology (IT) teams to resolve technical problems, service requests, and escalated IT issues impacting a client organization? + None + 1 to 2 years + 3 to 5 years + More than 5 years 07 Do you have experience in providing leadership and direction for the development and implementation of Information Technology (IT) technical process and technical procedure improvements? + None + 1 to 2 years + 3 to 5 years + More than 5 years 08 Please briefly describe your experience providing leadership and direction for the development and implementation of Information Technology (IT) technical process and technical procedure improvements. 09 Did you attach your cover letter? Y/N (required as part of the posting) + Yes + No Required Question Agency State of Michigan Department Technology, Management and Budget Address DTMB-HR@michigan.gov Elliott-Larsen Bldg., 2nd fl., 320 S. Walnut Street Lansing, Michigan, 48909 Phone Attn: HR Office Website www.michigan.gov/dtmb Apply Please verify your email addressVerify Email