Rochester, NY, 14651, USA
4 days ago
Agency Specialist
Description: The Enrollment Service Associate role is a data entry position primarily focused on enrolling our clients in their selected health insurance policies and partnering with many different insurance carriers to ensure that the enrollments are processed timely and accurately. Along with the hundreds of carriers that we partner with, partnership amongst internal partners is required to service our clients to the best of our ability. Position Responsibilities: Processing health insurance enrollments, terminations, changes, transfers, and waivers with the specific carrier that our clients are working with. Partnering with the specific carriers to effectively enroll our clients in their insurance plans which can include navigating client websites, emailing and reaching out to carriers via phone when necessary. Servicing our account management team who work directly with our clients Able to meet and exceed monthly metrics regarding productivity & processing quality. Working with computer programs such as HRIS, Salesforce and Flock to enter critical client data and process client requests Skills: Customer service, Call center Top Skills Details: Customer service,Call center Additional Skills & Qualifications: -2+ years in a call center -high volume Experience Level: Entry Level About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
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