Role: **Agile Delivery Manager** Company: **Pearson** Location: **North Carolina, Durham - Hybrid** **Job Overview:** We are seeking an experienced **Agile Delivery Manager** to lead the successful delivery of HR and legal technology initiatives. This role goes beyond traditional project management to focus on **managing the overall delivery framework, maintaining delivery systems** , and enabling sustainable, high-quality outcomes. The ideal candidate will have a background in program or project management, but the emphasis will be on **delivery at scale, optimizing processes** , and driving cross-team alignment. **Key Responsibilities:** **Delivery Framework & Systems Management:** + Develop, maintain, and evolve the delivery framework, ensuring alignment with Agile principles and best practices. + Oversee and continuously improve tools and systems that support project tracking, reporting, and team workflows (e.g., JIRA, Smartsheet). + Ensure delivery processes are efficient, transparent, and scalable to meet changing business needs. + Provide guidance on Agile delivery methods across teams, fostering a culture of continuous improvement. **End-to-End Delivery Management:** + Manage the lifecycle of large-scale HR and legal technology initiatives, focusing on delivery outcomes rather than individual project execution. + Coordinate across multiple teams, ensuring that initiatives align with strategic goals, timelines, and business requirements. + Balance competing priorities and ensure delivery objectives are met across multiple streams. **Stakeholder Engagement & Cross-Functional Leadership:** + Collaborate closely with HR, Legal, and IT stakeholders to ensure delivery efforts meet business needs and strategic goals. + Lead cross-functional delivery teams, including internal stakeholders, developers, and external consultants. + Communicate effectively with leadership and stakeholders, providing status updates, managing expectations, and escalating issues when necessary. **Technology Integration & Process Improvement:** + Oversee technology integration projects to ensure seamless operation with existing systems and workflows. + Collaborate with technical teams to ensure customized solutions meet business and compliance requirements. + Identify opportunities for process optimization and efficiency across delivery operations. **Risk Management & Compliance:** + Proactively identify risks across multiple delivery efforts, developing mitigation strategies to minimize disruptions. + Ensure all technology solutions align with compliance, data privacy, and regulatory standards. **Vendor & Resource Management:** + Manage relationships with external vendors, ensuring performance and contractual obligations are met. + Track budgets and resource allocations across delivery streams to ensure alignment with timelines and financial goals. + Participate in vendor selection and negotiation processes to ensure alignment with business needs. **Performance Tracking & Reporting:** + Develop key metrics to track delivery progress, quality, and team performance. + Monitor the status of initiatives and provide data-driven insights to leadership for informed decision-making. + Prepare and present regular updates on delivery health, risks, and outcomes to stakeholders and leadership. **Key Skills & Qualifications:** **Education:** + Bachelor’s degree in Information Technology, Business Administration, Human Resources, or related field. + PMP, Agile certifications (e.g., Scrum Master, SAFe), or other relevant qualifications are preferred. **Experience:** + 7+ years of experience leading technology delivery initiatives, with a focus on HR, legal, or compliance environments. + Proven ability to manage **multiple delivery efforts and optimize processes** rather than focusing on individual projects. + Experience implementing and managing **delivery frameworks, tools, and systems** across teams. **Technical Knowledge & Delivery Expertise:** + Expertise in Agile delivery methodologies, with experience using tools such as JIRA, Smartsheet, or Microsoft Project. + Strong understanding of enterprise software integration, data migration, and customization. + Familiarity with relevant legal, compliance, and data privacy regulations. **Leadership & Communication Skills:** + Exceptional leadership with a focus on **empowering teams and fostering collaboration** across departments. + Strong communication and stakeholder management skills, with the ability to engage with technical and business teams. + Proven ability to manage competing priorities, resolve conflicts, and drive results. **Additional Competencies:** + Analytical mindset with a focus on process improvement and delivery excellence. + Ability to **maintain and evolve delivery processes and systems** in a fast-paced environment. + Strong change management skills to ensure smooth adoption of new processes and systems. **What to expect from Pearson** Did you know Pearson is one of the 10 most innovative education companies of 2022? At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson. We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive. Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities. To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com. Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process. **Job:** TECHNOLOGY **Organization:** Corporate Strategy & Technology **Schedule:** FULL\_TIME **Workplace Type:** **Req ID:** 17016