The Chief Data & Analytics Office (CDAO) at JPMorgan Chase is on a mission to revolutionize the firm's data and analytics journey, ensuring data quality, integrity, and security while utilizing it to promote decision-making. The CDAO harnesses AI and machine learning technologies to support commercial goals, develop new products, and enhance risk management. The Machine Learning Center of Excellence (MLCOE) is a leading AI & ML team that tackles real-world financial problems using the company's unique datasets and systems. The Time Series & Reinforcement Learning team (TSRL) within MLCOE is a dedicated group of ML engineers and former traders, focused on building AI systems across all JPMorgan’s lines of business. This role provides a unique opportunity to tackle complex challenges that significantly transform the bank

As a Technical Program Manager in Corporate Sector under AI/ML and Data Platforms, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively navigate cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.

Job responsibilities

Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration Oversee complex technology project and program execution, managing timelines while mitigating risks and addressing roadblocks Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies Partner across the AI/ML and Data Platforms (AMDP) organization, Chief Data & Analytics Office (CDAO) organization, Infrastructure Platforms (IP), and Lines of Business/Corporate Functions (LOB/CF) technology groups to deliver on program objectives. Be a culture carrier, connecting the organization to the firm’s guiding principles

Required qualifications, capabilities, and skills

4+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives Solid experience in managing program/ project schedules, tracking program/ project and milestone completion, and reporting progress effectively to stakeholders. Strategic, organizational thinker with a track record of strengthening program governance and controls within a large organization Experience with the tools used to produce governance documentation, stakeholder communications, and track program metrics (PowerPoint, MS Project, Excel) Strong analytical, conceptual, and problem-solving ability Excellent interpersonal (verbal and written) communication skills with the ability to coach others in the best ways to present and explain information concisely tailored to the target audience

Preferred qualifications, capabilities, and skills

Able to influence across virtual teams and disparate stakeholder groups Assertive (yet diplomatic) personality with the ability to lead, influence and motivate others