Our client, a leader in Operational Intelligence, is seeking an AI/ML Engineer to join their team. As an AI/ML Engineer, you will be part of the innovative Operational Intelligence team supporting mission-critical systems. The ideal candidate will have strong problem-solving skills, the ability to collaborate effectively, and a passion for automation which will align successfully in the organization. **Job Title:** AI/ML Engineer **Location:** Charlotte, NC (Hybrid - 3 days Onsite) **What's the Job?** + Design and implement AI-driven tools to enhance real-time monitoring, reduce false positives, and provide actionable insights. + Automate root cause analysis (RCA) workflows using AI to reduce Mean Time to Identify (MTTI) and Mean Time to Restore (MTTR). + Collaborate with cross-functional teams to identify AI use cases in production and translate them into scalable solutions. + Build and fine-tune machine learning models tailored to observability and incident management. + Build efficient pipelines for ingesting and preprocessing data from observability platforms. **What's Needed?** + Proficiency in Python, TensorFlow, PyTorch, or similar ML frameworks. + Hands-on experience with anomaly detection, predictive analytics, and NLP-based tools. + Familiarity with CI/CD pipelines and modern DevOps practices. + Experience with observability tools like Splunk, Dynatrace, or Prometheus. + Knowledge of NVIDIA Triton or TensorRT for inference optimization. **What's in it for me?** + Opportunity to work with cutting-edge technology in AI-driven observability solutions. + Chance to innovate at scale and contribute to mission-critical systems. + Collaborative work environment with cross-functional teams. + Professional development opportunities in AI and machine learning. + Engagement in a dynamic and evolving field of operational intelligence. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.