The Chief Data & Analytics Office (CDAO) at JPMorgan Chase is responsible for accelerating the firm’s data and analytics journey. This includes ensuring the quality, integrity, and security of the company's data, as well as leveraging this data to generate insights and drive decision-making. The CDAO is also responsible for developing and implementing solutions that support the firm’s commercial goals by harnessing artificial intelligence and machine learning technologies to develop new products, improve productivity, and enhance risk management effectively and responsibly.

The Machine Learning Center of Excellence (MLCOE) partners across the firm to create and share Machine Learning Solutions for our most challenging business problems. Comprised of a multi-disciplinary community of experts focused exclusively on Machine Learning, the MLCOE works together to employ cutting-edge techniques in disciplines such as Deep Learning and Reinforcement Learning. 

As an AI/ML Product Marketing Lead in the Machine Learning Center of Excellence, you will play a pivotal role in our organization's efforts to bring MLCOE’s portfolio of AI/ML products and capabilities to market. You will collaborate with product managers and cross-functional teams of data scientists and engineers to shape product vision, strategy, and market positioning.  Your leadership will drive the successful launch and promotion of our products across all existing and potential customers – both internal and external.  You will serve as an evangelist of our organization to interested businesses and customers.

Job Responsibilities

Strategically develop and execute MLCOE branding, marketing & communication channels to position, and promote MLCOE products and services  Collaborate closely with product managers to understand product features and benefits, and translate them into compelling marketing messages Develop effective product branding and positioning content to help differentiate and position MLCOE products in the market Drive product awareness initiatives through digital marketing, JPMC internal social media, events, and partnerships Collaborate with Product Managers and Project Managers to co-design go-to-market plans, including product launches, promotional campaigns, feature drops, onboarding enablement materials, and more. Create and drive customer awareness programs to promote cross-product awareness and create platforms for product managers to promote their products to prospect customers Work with stakeholders and partners to create customer success stories and testimonials with clear dollar impact association, and publish “press releases” Work with cross-functional teams to ensure consistent messaging and branding across all customer touchpoints Design, track, and report performance metrics with meaningful ROI association to marketing initiatives

Required Qualifications

Bachelor’s degree in Marketing, Business, or a related field, or equivalent practical experience Experience in product marketing, with a preference for backgrounds in technology or financial services Familiarity with AI/ML technologies and their applications in the banking industry is a plus Strong knowledge of MS tools; Excel, PowerPoint, Word, Teams Strong communication and presentation skills, with the ability to convey complex concepts to diverse audiences Ability to work independently and collaboratively, with a proactive approach to achieving results

Preferred Qualifications

Master’s degree in Marketing, Business Administration, or a related field Familiarity with AI/ML technologies and their applications in the banking industry Experience working in a cross-functional environment, collaborating with product management, engineering, and sales teams Familiarity with digital marketing tools, including video editing, website design, visual collaboration (Lucid, Figma) Strong leadership skills with the ability to mentor and develop junior team member