Role Overview:
GA is seeking a Subject Matter Expert (SME) and Instructor: AI Sales to support content development, curriculum enhancement, and instruction for our industry-leading learning programs. This role involves working closely with learning designers, project teams, and functional experts to create, refine, and deliver high-quality educational content that meets evolving industry needs.

*This is a remote friendly, flexible contract role.*

Responsibilities:

Depending on the needs of the organization or a given program, a person in this role may be tasked with any number of the following responsibilities, typically on a case by case basis

Pre-Sale Support:

Participate in pre-sale meetings with GA Account Directors and prospective clients to discuss industry insights and learning solutions Prepare materials and insights to tailor GA’s learning solutions to client needs. Fulfill action items such as creating sample materials or other constructs to further the pre-sales process and conducting discovery related to course contextualization, optimization, tools, tech setups, and the like.

Content Development:

Curate, design, and contextualize learning content to align with industry needs and best practices. Collaborate with instructional designers and SMEs to develop a world-class curriculum, including lesson plans, exercises, and learning materials. Serve as a content contributor and expert, ensuring relevance and effectiveness of educational programs.

Instruction:

Facilitate engaging, supportive, and inclusive learning environments for students. Conduct instructional sessions according to given program length and schedule, anywhere from 2 hours to several days or weeks  Prepare lessons and materials, leveraging existing GA curriculum resources. Guide students in completing exercises, labs and projects Facilitate a safe, supportive, and energetic community that welcomes the various needs and learning styles of your students. Inspire students to persist through the challenges of learning new technologies and skills.

Skills & Qualifications:

AI-powered sales forecasting and pipeline management Experience with AI-driven customer relationship management (CRM) tools Personalization and recommendation systems for sales strategies Chatbots and conversational AI for customer engagement AI applications in sales performance analytics and reporting Examples of tool familiarity: ChatGTP/Gemini, Salesforce Einstein, Clari, Gong.io, Drift (AI chat), Dynamic Yield

General

2+ years of professional experience in relevant fields. Experience mentoring, coaching, or teaching others in a professional or academic setting. Passion for shaping the skills, minds, and careers of the next generation of learners. Ability to facilitate an engaging and collaborative classroom environment. Strong communication skills and the ability to translate complex topics into accessible learning experiences.

The anticipated hourly pay range for this role in the US market is $70 - $100 / hour. Compensation will be determined based on experience, education, geographic location, and other factors.