SummaryPosted: Feb 25, 2025Weekly Hours: 40 Role Number:200591255Join us in the Apple Siri organization to help us to deliver the highest-possible Siri experience to our users. Siri is using ground-breaking ML technology to deliver rich new user experience to our customers. This new technology provides many opportunities and challenges in defining, assessing and delivering the best user experience possible. As an Experience Quality Lead you will help us define the process and technology approach we will implement to deliver on these committments to our customers.DescriptionDescriptionIn this role you will be responsible for: - Improve the overall product engineering outcomes through a focus on enhanced tooling and streamlined processes - Drive the creation new tools that leverage LLM technologies to greatly improve efficiency of bug analysis, triage, and prioritization. - Create improved reports and dashboards to enable product engineers and engineering leadership to see immediate responsibilites at a glance - Analyze bug lifecycle history in order to identify sources of low-quality reports as well as bottlenecks in the current process - Collaborate with Product and Quality engineering to identify the best ways to measure customer success in an LLM/ML-driven experienceMinimum QualificationsMinimum QualificationsM.S in Computer Science, Information Science, or equivalent experience with 5+ years software engineering experience and strong background in computer science: distributed systems, algorithms and data structuresDeep experience in assessing the quality of complex systemsDeep experience in the software lifecycle and associated tools and processesProven track record of delivering tools and process improvements to enhance a product development team’s ability to identify, assess and fix user-facing product issuesProven ability to work in a broad cross-functional role, driving the activities of multiple teams to address user-experience quality issuesKey QualificationsKey QualificationsPreferred QualificationsPreferred QualificationsExperience with ML technologies, especially as applied to software issue analysis and resolutionExperience in iOS client-side technologies including Swift core librariesEducation & ExperienceEducation & ExperienceAdditional RequirementsAdditional RequirementsPay & BenefitsPay & BenefitsAt Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $143,100 and $264,200, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.