Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Washington site is looking for a new Air Logistics Operational Care Specialist to join our Air Logistics team. Your Role Reporting to the Area Air Logistics Operational Care Manager you will have responsibility for managing the coordination of customer shipments by securing buy rates (when required) as well as capacity with qualified carriers/partners and or via the KN gateways. Your Responsibilities Coordinate and align customer deliverables with customer care teams, partners and suppliers to manage the transportation of customer's cargo.Manage operational tasks through Business Process Automation tools (BPA) and all related features.To review and ensure alignment of shipping instructions including to clarify any deviations/conflicts in contradiction to country regulations, export compliance and rate and routing information.To immediately report problems, operational disputes or discrepancies to supervisors, managers, divisional managers or branch managers.To monitor operational performance of carriers and other vendors and escalate / create awareness if performance and commitments are not being delivered.To initiate and resolve any rate or performance discrepancies.To work with Sales and Customer Care teams on account implementation, ensuring a smooth transition from sales to operations. (Detailed task provided at end of document) Your Skills and Experiences Other Degree / Diploma: Freight Forwarding2 years' experience in Air Logistics2 years' experience in Freight Forwarding Ability to work in office 5 days per week Good Reasons to Join There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-MB1