**Overview** _ABM is hiring a_ **_Line Monitor_** at our **_T. F. Green Airport_** _._ **FULL TIME AVAILABLE** + _May be scheduled for weekends and holidays when needed_ + _Time and a half on Sunday’s and observed holidays_ **SALARY: $15/hr.** + _The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data._ **Benefit Information:** + ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2023 Employee Benefits | Front Line Team Members (https://www.abm.com/wp-content/uploads/2022/10/2023-Recruiting-Flyer-Frontline-10122022vEn.pdf) **Position Summary Details** The **_Airport Line Monitor_** assistance and information to airport passengers. **Essential Functions** + Acts as a Welcome Ambassador for arriving passengers + Greets and engages with passengers in and around the terminal area to help with directions, flight information and general inquiries + Explains to passengers what services are available to them at the airport **Responsibilities** + Provides assistance to Porter’s Special Service Request passengers including transporting wheelchair passengers to and from their flights, escorting unaccompanied minors and guiding passengers with visual impairments + Assists with baggage as required, including pushing baggage carts + Monitors and enforces carry-on baggage size requirements in accordance with Porter’s carry-on baggage control program + Manages passenger lines at check-in to ensure a smooth, orderly, and efficient flow of passengers during peak times + Provides assistance to passengers using Porter kiosks to check-in + Assists with the grooming of aircrafts to maintain a clean and elevated inflight experience for passengers + Transfers and distributes wheelchairs between mainland and Airport Terminal + Assists with re-stocking check-in and gate positions + Provides ground transportation or curbside assistance + Alerts maintenance employees about malfunctioning restrooms, elevators, or other equipment. + Actively participates in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understands, complies, and promotes the Company Safety Policy + Other duties as assigned **Qualifications** + Must be 18 years of age or older. + Must have Customer Service Experience + 1 yr. of similar work experience + Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable) **Basic Qualifications:** • Must be 18 years of age or older • No high school diploma, GED or college degree required • No experience required and on the job training provided REQNUMBER: 105460 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.