Airtel Business.KK>Customer Experience.Service Assurance.EGB - Billable>Service Account Manager>KK-Bangalore-Bannnerghatta Road
airtel dth
Key Deliverables
• Validation monthly Colo circuits for activation and disconnection
• Working with project and finance team for monthly provisions/De-provisions based on M6 system
• Monitoring colo cost in line with customer revenue, penalties and service period necessary action by coordinating with partner, internal Team in case of cancel, open and disconnected
• Third Party services to be update in M6 for infra
• Monthly reconciliation with partner for active links
• Third party link renewal in line with customer renewal
Skills Required • Strong analytical ability • Strong interpersonal and collaboration skills • End result oriented • Good understanding of applications M6, CRM • Strong understanding colo/Data center product and domestic market
Educational Qualifications • Full Time graduate, preferably Electrical/ Electronics/ Civil background
Work Experience • 0-10 years
Skills Required • Strong analytical ability • Strong interpersonal and collaboration skills • End result oriented • Good understanding of applications M6, CRM • Strong understanding colo/Data center product and domestic market
Educational Qualifications • Full Time graduate, preferably Electrical/ Electronics/ Civil background
Work Experience • 0-10 years
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