Summary Serves as an Airway Transportation Systems Specialist (STARS) responsible for performing a variety of functions directly related to the operation of the NAS at the Dallas/Fort Worth Automation System Support Center (SSC), WCS23-D10. Responsibilities The Airway Transportation Systems Specialists (ATSS) at this level is recognized as the subject matter expert in their field. All duties of an ATSS are tied to maintaining safe and efficient operating capacity of the vast and complex network of electronics systems required for the world's largest air traffic control and navigation system. Serves as an ATSS who specializes in the Standard Terminal Automation Replacement System (STARS). Performs a variety of functions directly related to the operation of NAS. Independently evaluates the functional status of assigned subsystems, systems and facilities. Plans, coordinates, and resolves unique technical problems without managerial intervention, providing coordination and suggesting solutions, make adjustments as necessary to deal with system outages and performance deterioration. Recognized as a principle technical specialist on legacy and newly developed systems within a large facility or multiple facilities over a large geographical area. Performs work of broad scope and complexity with a high degree of independence. Responsibilities include integration, restoration, testing and evaluation of new advanced services or service components, hardware/software systems and processes. Applies comprehensive technical knowledge to protect the integrity of all components and systems to provide NAS service delivery. Initiates action to install, repair, or restore systems and services. As a principal specialist or team leader for major projects and/or program areas, resolved unique technical problems without managerial intervention, providing coordination and suggesting solutions. Carries out work in accordance with overall plans and objectives of the organization, resolving problems as they arise and making adjustments as necessary to deal with unanticipated situations and organizational needs. This work includes responsibility for evaluating diagnostic data from multiple systems that are integrated to support a network of services or service products. Evalutation of this data is used for correcting deficiencies on Contractor Acceptance Inspection/Joint Acceptance Inspection, and timely resolution of equipment, systems, or services with NAS. Acts in a security and administration role for STARS system. Conducts day to day monitoring and management of system and user activity that affect STARS information security, performs the day to day hands on operational and security duties, performs security administration performance checks, reviews/manages user accounts, files and directories, reviews and analyze audit logs, attends STARS Systems Specialist course, installs and reconfigures approved software and adaptions, performs user account management, and follows all agency policy and guidance on the STARS system. Review and evaluates all automation tickets. Works with air traffic and other stakeholders to eliminate erroneous tickets before forwarding to OSF. ATSS must possess expert knowledge, skill, or ability to perform the operation with the installation, maintenance, modification, repair, troubleshooting, flight check and certification of Standard Terminal Automation Replacement System (STARS). This discipline is heavily engaged in operations and maintenance of industrial computer systems in the corporate environment, industrial systems to include both hardware and software applications. In addition, this position maintains other electrical/mechanical equipment/systems necessary to ensure reliability of facilities on and off airports with the network of NAS. Contacts are both internal and external. Often represents the organization as the primary technical point of contact on projects, programs, and other work activities to coordinate and implement plans or to obtain information and resolved problems. Duties and responsibilities continued under the minimum qualifications section. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications To qualify for this position, applicants must meet the requirements stated below: Applicants must provide a resume which demonstrates and/or show that you possess the specialized work experience in your work history. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized Experience: Experience that demonstrates expert knowledge, skill or ability to perform the operation with the installation, maintenance, modification, repair, troubleshooting, flight check and certification of Standard Terminal Automation Replacement System (STARS). This discipline is heavily engaged in operations and maintenance of industrial computer systems in the corporate environment, industrial systems to include both hardware and software applications. In addition, this position maintains other electrical/mechanical equipment/systems necessary to ensure reliability of facilities on and of airports with the network of NAS. Applicants must show experience at the level of difficulty and responsibility that is appropriate to the position. Generally, experience at the next lower pay band of FV-H/level III or equivalent, meets the minimum qualifications for this position as long as the experience provides ALL Demonstrated Abilities identified within the "Application Questionnaire" section. Demonstrated Abilities: Applicants MUST provide narrative responses for each Demonstrated Ability listed within this announcement. Narrative responses should be clear and concise, providing a description of your education, training, and experience that would describe the degree to which you possess each Demonstrated Ability. Narrative responses are MANDATORY for each Demonstrated Ability and applicants must show possession of each. Answer all questions to the best of your ability. You may be asked to provide evidence or documentation that you possess this type of experience at a later stage in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification. Failure to submit narrative responses for each "Demonstrated Ability" will prevent further consideration. For assistance in responding to each of the Demonstrated Abilities "things to consider"/instructions have been provided for each of the demonstrated abilities at: https://employees.faa.gov/org/staffoffices/ahr/program\_policies/policy\_guidance/hr\_policies/media/AppendixVPromotionCriteria.pdf Qualification requirements must be met by the closing date of this announcement. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the demonstrated abilities listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. Duties and Responsibilities Continued: Meets and consults with representatives of external organizations such as DOD, airport management, contractors, utility companies and foreign governments to resolve problems of mutual concern and to elicit cooperation and action favorable to FAA needs. Develops White Papers for the recommendation of enhancing efficiency of the systems by modification and application of existing or emerging technology. Focuses on the overall NAS systems performance and causes of system degradation. Collaborates with system users, planners, engineers, and contractor personnel in the installation and testing of new or modified systems in identifying needed improvements or enhancements. Receives general program assignments from a supervisor or higher-level manager. Assignments are stated in terms of priorities, overall objectives, and boundaries. Completed assignments are considered technically authoritative and are reviewed only for general compliance with organizational objectives. Identifies resources needed to perform assignments. Organizes and assigns resources needed to accomplish large work activities within established schedules. Work is reviewed for compliance and established policies and sound technical and programmatic judgement. Performs other duties as assigned. Education Not applicable. Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family. This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. Drug Testing: This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. Narratives for Demonstrated Abilities are Mandatory. Failure to submit demonstrated abilities statements will prevent you from receiving further consideration. Answer all questions to the best of your ability. You may be asked to provide evidence or documentation that you possess this type of experience at a later stage in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification. Supervisor Endorsement: A supervisor's endorsement form or memorandum is required for a competitive promotion. Applicants applying for a promotion must include a supervisor's endorsement or memorandum which must include the vacancy announcement number and supervisor's signature. A supervisor's endorsement is not required for reassignments (same as ingrades) or downgrades. Security Clearance: Moderate risk (5), this position requires completion and favorable adjudication of a National Agency Check and Inquiry (NACI) background investigation prior to appointment, unless a waiver is obtained. Interviews: All or none of the applicants will be interviewed. Links to Important Information: Locality Pay, COLA