Oklahoma City, Oklahoma
1 day ago
Alarm Monitoring Operator
Hobby Lobby's Loss Prevention is searching for a self-driven, detailed orientated and motivated individual that can provide support for over 1,000 retail stores.  This position is located on the Hobby Lobby campus which is located in Southwest, Oklahoma City.     

Current Shifts Available: Night Shift: Wednesday 12:00am to 6:00am and Thursday thru Saturday 6:00pm to 6:00amResponsibilities: Responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and follow up with the store managerRespond to all incoming alarm signals in the automation software according to documented proceduresLogs all information into the automation system immediately and accuratelyProvide alarm reset instructions and basic troubleshooting while on the telephone     Work with service and installers in identifying issues and the need for repair and determine appropriate tech (HVAC, Sprinkler or Security Alarm)Scheduling and following up on repair service calls and provide customer updatesEnsure confidentiality of the customer at all timesPerform all other duties assignedCall Center or Alarm Center experience helpful but not requiredProficient - Microsoft Office: Word, Excel OutlookAbility to multi-task and stay calm during stressful situationsSkillful listener and detail orientated Ability to Sit for extended hours Team player  Benefits include:Competitive WagesMedical, Dental and Prescription Benefits401(k) Program with Company MatchPaid VacationSick / Personal Pay (SPP)Employee DiscountLife Insurance and Long Term Disability Insurance (LTD)Flexible Spending PlanHoliday PayIntegris Clinic and Pharmacy on CampusChaplain Services on CampusHobby Lobby Stores Inc., is an Equal Opportunity Employer
For reasonable accommodation of disability during the hiring process call (877) 303-4547.
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