Overview **Your Future at M.C. Dean** We're seeking people driven to excellence and inspired to have a meaningful impact powering, automating, integrating, and securing the world’s most critical infrastructure and facilities. This translates into fulfilling opportunities for employees driven to excel in a meaningful career. As an employee at M.C. Dean, you will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability. Together, we transform the way complex, large-scale systems are designed, delivered, and sustained–enhancing client outcomes, improving lives, and changing the world for the better. We are seeking an **Alarm Specialist** to join our **Security and Electronic Systems (SES)** business Unit. As part of **(SES)** Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets. Responsibilities As the Alarm Specialist you will be responsible for analyzing telemetry data for anomalies derived from physical security systems/devices. Identifying and remediation potential vulnerabilities as it pertains to physical security system applications / hardware configuration. Managing alarms signal and integrations with different systems. Developing custom and complex alerts for special use cases. + Communicate complex technical concepts to both technical and non-technical audiences + Review alarm/event data and determine root cause analysis in Access Control, Video Management, and other physical security systems. + Identify, research, document potential known risks, vulnerabilities, and threats against the clients physical security + Establish response protocols for newly developed signals + Streamline processes, computation of signals, filtering of noise, and expedient notification to end users + Work on efforts/projects to increase the true-positive rate of the clients signals and alarms + Evaluate existing alarms/signals for accuracy, usefulness, and effectiveness + Deprecate unused or ineffective signals/alarms + Lead projects / efforts that are associated with improving signals. Engage with internal stakeholders directly to gather scope and validate effectiveness of newly developed solutions + Proactively identify solutions / problems to enhance the clients response to events through system alarms/alerts Qualifications **Clearance/Citizen Type** : No Clearance Required. **Education** : + High School Diploma/GED with 8+ years of experience with installation, troubleshooting and/or testing of electronic security systems Or Associates with 6+ years of experience **Required Progressive Experience:** + 5+ years experience in troubleshooting access control hardware issues + 5+ years experience in troubleshooting access control application issues + 3+ years experience in other physical security systems such as: Video management, Key box, Visitor management, PSIM + 3+ years experience in developing root cause analysis documentation or developing instructional guides on how to install/configure access control hardware + 2+ years manipulating, cleaning, and processing data in Sheets/Excel using advanced formulas/scripts or other methods + Knowledge of statistical signal data analysis identifying issues based on digital data: Noise reduction, Detection, Classification **Preferred:** - CCURE inst/main certified - CCURE Adv Integrator certified - FLIR Certified **What we offer:** + A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust. + An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years. + Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement. + Open and transparent communication with senior leadership as well as local office management. **Abilities** + Exposure to computer screens for an extended period of time. + Sitting for extended periods of time. + Reach by extending hands or arms in any direction. + Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard. + Listen to and understand information and ideas presented through spoken words and sentences. + Communicate information and ideas in speaking so others will understand. + Read and understand information and ideas presented in writing. + Apply general rules to specific problems to produce answers that make sense. + Identify and understand the speech of another person.