**Description** Alert:24 is WTW Crisis Management’s in-house security risk advisory and crisis management client service. Our Crisis Support team are available 24/7 via 3 crisis support operations centres around the world to assist clients throughout the incident timeline. Our Risk Advisory team provide intelligence, consultancy, and training services across the security spectrum. We are looking for a candidate with proven experience of generating leads, managing a sales cycle and coordinating the delivery of services in the security risk advisory sector to join our Risk Advisory team. We are looking for a candidate with the agility to manage a proactive sales support cycle and provide coordination and assurance for delivery of security risk consultancy projects to our global clients, a role with sales and delivery exposure within a large insurance and professional services firm, to global clients in the kidnap, crisis-communications, travel risk management, active-assailant and terrorism/political-violence sector. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. **The Role** + To support the consultancy sales process using CRM sales-funnel, customer relationship engagement and close liaison with the sales, consultancy, insurance broking, and marketing teams + To maximise the renewable and profitable sales and delivery of consultancy and training services to our client base + To lead in the scoping, preparation and delivery of client commercial proposals for the portfolio of intelligence, consultancy and training services + Liaise with the Risk Advisory consultants to coordinate service delivery + Research and develop appropriate risk advisory/consultancy tools, resources, doctrine, standards, and accreditation to support service delivery + Resolve queries from clients, insurers and internal stakeholders + Support the improvement of, and compliance with, internal processes + Oversee the recording and maintenance of Risk Advisory income + Develop the pipeline and actively monitor and review in order to grow revenue + Work with colleagues in WTW to explore and develop new security risk products and services. + Deliver high levels of client calls and face-to-face meetings, coordinating risk advisory and broking expertise where appropriate. + Work with the marketing and risk advisory team to ensure consistency in the production of marketing documents and digital resources in support of risk advisory sales. + Identify, monitor and report on market trends and innovation. + Support and develop insights, webinars and thought leadership on relevant perils and industry trends **Qualifications** **The Requirements** + 5 years minimum experience in the international security risk-management sector: + Experience of operational security risk-management in high-risk locations + Experience of consultative sales, scoping, coordination and delivery + Proven track record of sales and business development in the corporate marketplace, and to consistently meet and exceed sales targets. + Proven ability in the effective development of sales strategy and plans + Disciplined in recording sales data and targeting; retaining, updating and monitoring key sales metrics. + Proven ability to decipher client requirements, determine appropriate solutions and effectively communicate the requirements to colleagues and consultants. + Demonstrable ability to influence internal and external stakeholders. + Ability to multi-task with multiple stakeholders that have complex people/asset risk exposure + Experience working internationally, with a proven ability to forge strong relationships with international clients and colleagues. + Demonstrably excellent report-writing and presentation skills in MS-Office suite. + Ability to communicate clearly and accurately to both internal and external stakeholders. + Experience working with insurance security and medical crisis response services. + Experience delivering security and crisis management consulting, training and intelligence services + May require international travel, as appropriate + Competency in Spanish, French or Mandarin as a second language an advantage + Active involvement in a relevant industry association, such as ASIS, IRM, the Security Institute, GBTA, ISRM etc. + Experience working within a leading security consulting, insurance or professional services firm **EOE, including disability/vets**