​​#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:

The Alliances Operations Analyst role will be responsible for day to day operations supporting the rapidly growing CrowdStrike partner ecosystem. This role will have an emphasis on managing strong Salesforce data integrity and our Partner facing processes. While providing a seamless CrowdStrike experience for our partners, the successful candidate will have the ability to constantly improve our operations, build scalability and be the partner advocate. Your primary responsibilities include

What You'll Do:

Manage Deal Registration, partner queries and partner onboarding program for an assigned region

Managing day-to-day requests from Partners, Partner Managers, and Sales teams as it relates to Deal Registration

Maintain SLAs for Deal Registration program and escalate when appropriate

Document the key processes and maintain it regularly with every small or big transformation

Being able to detect anomalies between day-to-day operations and the overall data 

Ensure all partner deals are properly categorized and correct partner attribution is tagged to maintain integrity of the CrowdStrike Elevate Partner program, ensure proper compensation and reporting accuracy

Working in partnership with Alliances leaders to ensure weekly / quarterly deal registration targets are met

Work in a fast-paced environment while being able to prioritize requests

Maintain proper communication to all stakeholders in a professional and timely manner

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