Who we are looking for

Qualified applicants should have a proven track record of aligning target business vision and requirements with enterprise solutions by collaborating with wider stakeholders including solution architects to identify business solutions to meet client and product outcomes, particularly in the context of a software business or professional services. Ability to manage complex client relationships across region to ensure client expectations are aligned with implementation deliverables. Applicants should be at ease leading others with no hierarchical connection and should also be comfortable working in a high growth business, fast paced environment driving the firms strategy and AlphaSM product capabilities.

Why this role is important to us

As Alpha Client Solutions Executive you will be responsible for the identification, co-ordination of and managing E2E solution delivery across all functional areas and products within STT.  You will supervise managers and inform management on progress and performance. A successful Client Solution Executive must have a broad knowledge of asset management, front to back office, and solution architect principles. They must have a strategic mindset as well as be able to lead and develop their subordinates. The goal is to ensure every solution will be delivered E2E, successfully and add the highest possible value to the organization and our clients holistically.

The Solution Manager Role:

Guide the Alpha Implementations to identify and solution deliverables in the target state model and operational workflows.Manage the relationship with multiple clients and all stakeholders through the solution design and delivery phases.Manage solution delivery coordination across functional areas.Support approaches and workshops to build scalable and standardised solutions.Influence, facilitate and drive decision making on deliverable resolution planning at Alpha forums.Connecting teams across disciplines to define Alpha-wide end to end solutions.Review Client requirements and help define the target state solution; identify and document Solutions for IT deliverable, as well as products on the delivery roadmap.Engage directly with the Client and across internal disciplines, acting as a continuous liaison point throughout execution to triage and facilitate the resolution of deliverables.Integrate solution builds and IT developments across all implementation phases following Client confirmation of solution outcomes.Discover ways to enhance efficiency and productivity of procedures and people.Apply change, risk and resource management principles when needed.Ensure solution Management activities adhere to legal guidelines and internal policies.

The goal of our team is to ensure every solution will be delivered successfully on time, to budget and add the highest possible value to our clients and the organization.

What we value

Leadership and ability to bring together teams across different levels and disciplines within the organization.Outstanding presentation, communication (oral & written), and relationship building skills across all levels of management. A detail-oriented disposition and clear, concise communication skills.Strong critical thinking, problem solving, decision making and relationship management skills.The Enterprise Culture traits and behaviors – Choose to own it, Break through Silos, Deliver results through integrity, Do Better Every Day, Care for colleagues, clients and community. 

Education & Preferred Qualifications

Strong understanding of financial markets and investment management processes, including front, middle & back office functions.Degree qualified with a financial or analytical discipline preferred, or relevant experience within the financial services industry.Proficient with JIRA, Confluence, Visio and PowerPoint.Experience in Agile software development, Systems Thinking, and/or professional services is an asset.Willingness and ability for potential travel.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

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