The Alterations Associate is responsible all aspects of alterations. The Alterations Associate position is non-exempt.
• Ensure that merchandise is accompanied by a receipt or has sales ticket information and management approval for alteration
• Examine alteration ticket to ensure that all appropriate information is recorded, alteration information is recorded, and alteration fee has been paid. If information is missing, contact appropriate sales associate
• Alter garment as specified on alterations tag
• Produce quality work in accordance with Belk Stores Services Alterations Manual
• Ensure that garments are pressed, inspected, bagged and identified for customer pick-up
• Assist sales associates in measuring, fitting, marking, and tagging merchandise for alteration
• General Policies
• Cooperate with and be helpful to other associates and supervisors
• Express opinions and suggest improvements through appropriate channels
• Comply with store regulations and adjust to changes in systems and procedures.
• Assume responsibility and take initiative on the job
• Report problems with equipment to management as soon as difficulties are noticed
• Complete any and all other duties temporarily assigned to this position
• Follow all policies and procedures related to loss prevention
• Use safety equipment at all times in accordance with OSHA regulations
• Use time, equipment and supplies efficiently and prudently to ensure a minimum of waste
• Ensure that records are completed for all merchandise received from stock to be repaired
• Report all suspected theft and unusual activities according to the security guidelines for the store
• Observe security and safety regulations by keeping traffic aisles clear
• Attend all store meetings and training sessions as scheduled
• Maintain a neat and professional appearance in compliance with the current dress code
• Will agree to work in other areas or complete assigned duties as requested by supervisor
• Assist in initial training of new associates when requested and assigned by supervisor
Minimum Education & Experience:
• High School Diploma or GED equivalent
• Read and Speak English
Physical Requirements:
• Read and Speak English
• Ability to read and adhere to all policy and procedure manuals
• Ability to operate a computer
• Ability to work unsupervised
• Ability to stand for long periods of time