Short Description

Build your career in Hedge Fund & Private Equity operations components while working in the world’s most innovative bank.

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in our team to partner with the Business to provide a comprehensive view.

As an Associate with in Alternative Fund Services - Transfer Agency team, you will be responsible for providing oversight and leadership for the delivery of TA Ops Processing services, ensuring accurate trade processing, review and reporting, and maintaining the highest standards for quality assurance. You will also be expected to build relationships as a subject matter & system user expert, engage in projects within your team and the TA Ops department, and follow J.P. Morgan's established processes and procedures.

Job Responsibilities

Provide oversight and leadership for the delivery of TA Ops Processing services, including the input, maintenance and accuracy of financial and non-financial data for clients across AFS Ensure accurate trade processing, review and reporting in accordance with the established work practices and procedures in TA Ops Maintain and enforce the highest individual and team standards for quality assurance as it relates to all investor or fund activity / changes; ensure team is ‘Always Audit Ready’ and complete ad-hoc reporting as necessary such as the preparation of board reports, system extracts, K-1 distribution, audit requests, etc. Allocate resources effectively during peak and non-peak work cycles; establish and monitor key performance indicators (KPIs) and key risk indicators (KRIs) Build relationships as a subject matter & system user expert to provide thoughtful dialogue with other business groups across JPMorgan and collaborate with the TA Ops and AFS leadership teams to help drive the strategic agenda Follow JPMorgan's established processes and procedures; Look to modify / iterate processes and procedures to continually improve accuracy, reduce redundancy, and mitigate risk Engage in projects within your team and the TA Ops department including, but not limited to, system testing, etc. additionally, identify and action priority items within appropriate timeframes; escalate issues as necessary; relentlessly resolve aged items and maintain and update Standard Operating Procedures as required

Required qualifications, capabilities and skills

Bachelor’s degree required Minimum 3 years’ experience in the Financial Services industry, with prior experience in alternative funds Extensive working knowledge of Microsoft Office products including Word, Excel (vlookups, etc.), and Outlook

Preferred qualifications, capabilities and skills

Team player, professional and proactive approach to work, positive attitude and ability to collaborate and solve problems that involve multiple stakeholders Excellent interpersonal and organizational skills with excellent oral and written communication Ability to work with a high level of precision in a fast paced, deadline driven environment and work independently with strong follow through Dedicated to superior client service and able to remain poised under pressure