Job Summary
Job Description
What is the opportunity?
This position provides identification, clarification and project leadership on key productivity, efficiency and service-enhancing initiatives as they relate to the RBC projects. It involves business analysis, vendor management, and risk management responsibilities. Works effectively and collaboratively with multiple departments and stakeholders (internal and external) to achieve quality and timely delivery of solutions. This position is expected to understand and represent the needs of Alternative Investment Operations as it pertains to the assigned projects and to effectively provide two way communications throughout the project life cycle to vendors, delivery providers and key stakeholders, including the Operations Senior Management team.
What will you do?
Oversee design, development, and implementation of solutions required to support specific Operations’ initiatives such as the Broadridge Alternative Investment Hub (BAIH).Plan, organize and manage tasks and resources to accomplish a defined objective with a defined scope.Develop proposals and work plans as required to support Operations activities.Prepare detailed plan and/or specifications for implementation of change requests and/or initial process requirements.Participate in Operations, firm, and/or industry initiatives providing process design, expert product knowledge, technical expertise, and problem solving unique to one or more specialty areas. Provide business requirement, UAT testing, and implementation support as required. Business/Risk AnalysisUtilize industry standard business analysis tools to complete requirements, design, and testing activities.Analyze current costs of existing operations, estimate cost savings to be achieved by implementing recommended changes and assist in the preparation of cost/benefit analysis statements.Coordinate or lead business process, system, or risk analysis activities; identify and make recommendations to senior management for approval. Monitoring & QualityDesign and implement tracking and reporting mechanisms on Operations’ processes and service levels.Develop and implement vendor tracking and scorecard mechanisms.Provide training, coaching, and mentoring for department managers and other Operations resources, fostering teamwork and knowledge transfer.Provide support and act as a liaison for technical product related requests.Deliver training as required to ensure efficient Operations’ processing and successful initiative implementation.What do you need to succeed?
Must-have
4-year degree from an accredited university or equivalent or High school diploma or equivalent AND 5+ years of securities, banking, technology and/or job specific industry experience3+ years prior securities, banking, technology and/or job specific related industry experienceSecurities license 7 or 99 (or able to obtain license within 120 days)2+ years demonstrated project team coordination and/or coaching/mentoring leadership experienceNice-to-have
4-year degree from an accredited university in business, finance or related fieldAlternative Investment Operations experienceWhat’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamFlexible work/life balance optionsOpportunities to do challenging workOpportunities to take on progressively greater accountabilities Access to a variety of job opportunities across businessJob Skills
Business Process Design, Decision Making, Effectiveness Measurement, Interpersonal Relationship Management, Long Term Planning, Operational Delivery, Organizational Change Management, Time Management, Waterfall Project ManagementAdditional Job Details
Address:
250 NICOLLET MALL:MINNEAPOLISCity:
MinneapolisCountry:
United States of AmericaWork hours/week:
40Employment Type:
Full timePlatform:
WEALTH MANAGEMENTJob Type:
RegularPay Type:
SalariedPosted Date:
2024-12-04Application Deadline:
2025-01-06Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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