Charlotte Hotel
The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte’s financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district.
Omni Charlotte’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match.
Job DescriptionTo wait on tables promptly, courteously and to serve the guest in any way possible.
Responsibilities Greet guests when entering the restaurant with a pleasant smile and superior customer serviceMust have full familiarity with menus and full knowledge of food and beverage offeringsPolish and clean water glasses in assigned station before opening hoursMaintain tabletop standards and ensure salt, pepper, and sugar caddies are full at all timesTake orders and answer questions/offer suggestions on menu selectionsCommunicate with culinary team regarding meal requirements, allergies, dietary needs and special requestsRecord transaction in MICROS system at time of orderCheck in with guests to ensure satisfaction with each food course and/or beveragePresent accurate check to guest and process paymentMaintain cleanliness of work areas throughout the dayClean and set up tablesComplete morning closing duties Qualifications Must be able to work in a fast paced environment1 year serving experience with a quality establishmentTABC and Food Handler certifications are requiredPrevious cash handling experience preferredMust be able to lift at least 20 lbsMust be able to stand and walk for an extended period of time or for an entire shiftMust be able to work flexible shifts including weekends and holidaysOmni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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