Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description At the Hilton Garden Inn San Antonio Downtown we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Hilton Garden Inn San Antonio Downtown can mean for you! Overview We are seeking a friendly and attentive Breakfast Attendant to join our team. The ideal candidate will be responsible for setting up and clearing meal services, ensuring the buffet is fully stocked at all times, and communicating customers' food orders. Additionally, the Breakfast Attendant should be able to promptly address customers' queries and complaints. Position Overview: The AM Server is responsible for providing excellent dining service to hotel guests during the breakfast shifts. This role ensures a welcoming atmosphere, prompt service, and high-quality guest experiences, while maintaining the cleanliness and organization of the dining area. Key Responsibilities: Guest Service: Greet guests promptly and courteously, ensuring a warm and friendly welcome. Take accurate food and beverage orders and communicate them to the kitchen staff. Deliver food and beverages efficiently and ensure guest satisfaction throughout the meal. Address guest inquiries, complaints, or special requests with professionalism and courtesy. Preparation and Maintenance: Set up tables with clean linens, silverware, glassware, and condiments before service begins. Ensure the dining area is clean and well-stocked at all times. Perform opening and closing duties, including restocking supplies, polishing utensils, and maintaining organization. Team Collaboration: Work closely with other servers, hosts, kitchen staff, and management to provide seamless service. Assist colleagues during busy periods to ensure efficient operation of the restaurant. Compliance and Safety: Adhere to all health and safety regulations, including proper food handling and sanitation practices. Follow hotel policies and procedures to ensure compliance with standards. Upselling and Revenue Contribution: Recommend menu items and daily specials to guests. Upsell beverages, desserts, and additional courses to enhance the guest experience and increase revenue. Qualifications: Previous serving experience in a restaurant, hotel, or similar setting is preferred. Strong communication and interpersonal skills. Ability to multitask and work efficiently in a fast-paced environment. Knowledge of food and beverage service standards. Must be punctual, reliable, and have a professional appearance. Physical Requirements: Ability to stand and walk for extended periods. Capable of lifting and carrying up to 25 pounds. Comfortable working in a dynamic and sometimes noisy environment. Schedule: Morning shifts, including weekends and holidays as required. Part-Time Compensation and Benefits: - High pay plus tips - $300 sign-on bonus If you are passionate about providing exceptional service and have a keen eye for detail, we encourage you to apply for this exciting opportunity. Qualifications AM Server Requirements: - High school diploma or equivalent - Previous experience in the hospitality industry, preferably in a similar role - Strong knowledge of food safety guidelines - Ability to lift up to 25 pounds unassisted - Ability to stand for extended periods - Capability to work in a fast-paced environment with minimal supervision - Excellent organizational, multitasking, and verbal communication skills - Attention to detail - Friendly, service-oriented demeanor - Flexibility to work shifts, weekends, and public holidays as needed