Mexico City, Mexico
21 hours ago
AMAZON eCommerce KAM

Essential Duties and Responsibilities

Lead the strategic relationship with Amazon, aiming to maximize profitable growth for both parties.Identify growth opportunities, ensuring category development across various segments, with a precise understanding of shopper insights.Work with the internal crossfunctional teams to build the correct price and promotion plan and guarantee correct executionCreate an annual product forecast and manage weekly updates to achieve goals.Manage JBP and SBD processes with Amazon, with demonstrated negotiation abilities to align on growth and profitability KPI’s, forecast accuracy and innovation initiatives planning and execution.Lead negotiations for SVS annual planLead the working plan strategy with the SVS and guarantee correct execution.Develop and implement strategies to maximize sales, improve sell out performance, and enhance customer satisfaction on Amazon.Monitor Amazon performance metrics, such as Shipped Revenue, Glance Views, conversion rates, Confirmation rates, and customer feedback, building dashboards to take necessary actions to achieve performance targets.Conduct regular data analysis and generate actionable insights to improve marketplace performance and identify opportunities for growth.Lead cross-functional teams, including marketing, sales, and operations, to coordinate product launches, promotions, and inventory management.Provide input to leadership regarding engagement and shopper data to contribute insights for refining merchandising strategies, with a focus on category development.Build connections with Marketing, and Customer Marketing to support the strategic growth of the account.Monthly follow up of chargebacks of A&P executed to guarantee proper management.Implement effective customer service practices to resolve inquiries, complaints, and ensure a positive shopping experience for customers.Stay abreast of emerging technologies and tools related to online marketplaces and make recommendations improve the optimizations.Knowledge of SEO and SEM principles and techniques for optimizing product listings.

Qualifications & Experience required:

Bachelor's Degree in Business Management, Marketing or Business oriented, Digital business5+ years experience in eCommerce, sales and/or Digital Marketing working with Ecommerce Business in retailExperience in Amazon Account as Vendor (+1 years)Understanding of eCommerce channels, metrics and costumer journey.Strong analytical focus and KPIs management.Detail-oriented and operationally-focused, a data-driven and proactive approach.Strong written and verbal communication skills and an understanding of where projects fit into overall Company and development strategies.Ability to work effectively and collaboratively across lines of business. Team player with positive attitude and propensity to drive strategy in a thoughtful mannerDemonstrated ability to lead and develop direct reports, assisting to achieve their goals.Demonstrated integrity and maturity, and a constructive approach to challenges.Ability to operate independently given direction and bring ideas and solutions to issues raised.Strong project planning, tracking & organizing skills.Takes initiative & brings impeccable follow-up skills.Ability to learn, understand and converse around key business issues.Demonstrated ability to lead multiple activities and assignments simultaneously.A high sense of urgency and commitment to deadlines.Consumer-centric approach to daily activities.

English written and spoken at an advanced level.

Skills:

Hands OnResponsible, accountable and proactive.Highly organized, detail oriented, process focused, desire for continuous improvement.Ability to multi-task and reprioritize in a dynamic environment. Must perform under deadlines and multiple pressures. Excellent presentation skills. Must have the ability to effectively communicate with a wide variety of internal and external customers and suppliers.Strong analytic and problem-solving skills are required. Driven by resultsAbility to work independently, yet collaborate as part of a team.

Must have a high level of integrity, energy, passion and excitement and drive to make a difference!

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are 

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire. 

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development: 
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

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