**Role Description** + Identify customer training requirements and deliver customer training + Coach customers and share knowledge (education) + Identify and resolve customer pain points (troubleshooting) + Replenish and control customer inventory + Build image and brand in eyes of customer + “Sell” or reinforce Abbott’s total solution value offering + Collect and transmit VOC (Voice of Customer) + Contact distributor for certain business opportunity + Manage VPT process for new instrument opportunity (Value Expansion). + Renewals of most of the assigned accounts (adhering to standard renewals procedures) + Menu expansion (utilization of existing products; new product launches) + Service sales + Product promotion + Forecast and Order management + Identify/open door for opportunity to expand offering into other departments (prospecting, not doing) + Spare parts management + New assay applications Requirement + Bachelor’s degree or equivalent relevant experience required. + Bachelor’s degree in Clinical Laboratory/Bio Medical / Engineering /Medical or Commercial is preferred. + Practical interfacing with customers + Strong people management and communication skills + Trouble shooting/problem solving skills + Computer skills (word, excel, power point, internet savvy) + Shows ability to prioritize without help + Negotiation skills + Strong sales skills + Strong work ethic + Service-minded + Customer orientation + Basic application know-how An Equal Opportunity Employer Abbot welcomes and encourages diversity in our workforce. We provide reasonable accommodation to qualified individuals with disabilities. To request accommodation, please call 224-667-4913 or email corpjat@abbott.com