Chicago, IL, USA
17 days ago
Ambassador Customer Assistant
Job Summary Details:   Summer Internship.  The Ambassador Customer Assistant provides assistance and information to Airport passengers. 

SALARY:  $18.65/HR

The pay listed is the hourly range or the hourly rate for this position.  A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
 
  Basic Qualifications:
  •  Must be 18 years of age or older •  No high school diploma, GED or college degree required •  No experience required and on the job, training provided
  Preferred Qualifications:
  •  One (1) year of customer service or similar work experience preferred
  Responsibilities:
  • Act as a Welcome Ambassador for arriving passengers  • Greet and engage with passengers in and around the terminal area to offer informational assistance • Communicate effectively with passengers regarding airport and airline services available • Assist the Airline Passenger Assistant (aka Wheelchair Agent) with transporting passengers in wheelchairs to and from flights • Escort unaccompanied minors • Assist with baggage as required • Monitor and enforce carry-on baggage size requirements • Coordinate passenger lines at check-in to ensure a smooth, orderly and efficient flow of passengers during peak times  • Provide assistance to passengers using  kiosks to check-in  • Assist the Aircraft Cabin Agent (aka Aircraft Cleaner) with the grooming of aircrafts to maintain a clean and elevated inflight experience for passengers  • Transfer and distribute wheelchairs as needed • Alert maintenance employees about malfunctioning restrooms, elevators, or other equipment.   • Report hazards and incidents encountered in daily operation • Follow safety precautions at all times
  A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, 88N, LS, 0431, 2T2X1
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