SPECIAL NOTES

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We are building out a large team for Epic functionality.  We will need multiple roles filled between December through April for skilled people with extensive Epic build experience (installed and being installed).  These are hybrid roles designed for those in the DFW area, as they will be onsite at least once per week.  We may consider further distances outside of DFW, but would need to be onsite once per month if in Texas or quarterly if out of state.  

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JOB SUMMARY

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The Process Owner for Ambulatory Applications will oversee the planning, implementation, and management of software applications supporting ambulatory care, with a primary focus on Epic. This individual will collaborate with Ambulatory clinical and operational stakeholders, interface with technical experts within and outside Ambulatory applications, and utilize their project management expertise to drive initiatives from inception to completion.

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ESSENTIAL FUNCTIONS OF THE ROLE

\n\nPortfolio Management:\n\nLead the strategy, prioritization, and execution of ambulatory application projects.\nMaintain a portfolio roadmap aligning with clinical, operational, and IT objectives.\nFacilitate regular review of application inventory and maintain application health scorecard.\n\nProject Planning and Execution:\n\nDevelop detailed project plans, schedules, and budgets for Epic and third-party ambulatory applications.\nOversee the integration and implementation of third-party applications, ensuring compatibility with existing systems.\nPartner with Project Managers to monitor project progress, manage risks, and resolve issues to ensure timely and within-budget delivery.\n\nStakeholder Collaboration:\n\nWork closely with clinical and operational leaders to identify and prioritize IT needs.\nPartner with IT, vendors, and other departments to ensure seamless system integration and functionality.\nAct as a liaison between technical teams and business users to translate requirements and objectives effectively.\n\nTechnical Expertise:\n\nStay updated on advancements and development roadmap for Epic and other ambulatory care technologies.\nProvide guidance on system configurations, workflows, and enhancements.\nEnsure compliance with relevant standards, policies, and regulations.\n\nLeadership and Mentorship:\n\nServe as subject matter expert in portfolio and provide support and mentorship to junior team members.\nFoster a culture of accountability, collaboration, and continuous improvement.\n\n\n

KEY SUCCESS FACTORS

\n\nBachelor’s degree in Computer Science, Information Systems, Healthcare Administration, or related field (Master’s preferred).\n5+ years of experience in IT project management or portfolio management, with a focus on healthcare applications.\nProven expertise with Epic Ambulatory, including certifications (preferred).\nStrong understanding of third-party ambulatory applications and their integration with Epic.\nAbility to work effectively with both technical and non-technical stakeholders.\nStrong problem-solving skills and a results-oriented approach.\nPrior experience in Service Management, ITIL or Service Now required.\nIn-depth knowledge of ambulatory care workflows and healthcare IT standards.\nExcellent verbal and written communication skills, with the ability to convey complex technical concepts clearly.\nAbility to manage multiple projects simultaneously in a fast-paced environment.\n\n

BENEFITS

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Our competitive benefits package includes the following

\n\nImmediate eligibility for health and welfare benefits\n401(k) savings plan with dollar-for-dollar match up to 5%\nTuition Reimbursement\nPTO accrual beginning Day 1\n\n

Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

\n\n\n\tEDUCATION - Bachelor's or 4 years of work experience above the minimum qualification\n\tEXPERIENCE - 5 Years of Experience\n