Responsibilities

Performs detailed job requirements of a financial reviewer, patient service representative, PBX operator, appointments clerk and/or medical records clerk.  Performs other duties as assigned by the site manager.  Work schedule includes Saturday as part of the regular shift.

 

Job Title: Ambulatory Service Representative III (SE)

Location: Main Campus

Department: Radio - Administration

Job Type: Full Time 

Salary Range: $ 41,880 - $51,725 (Pay is based on several factors including but not limited to education, work experience, certifications, etc.)

 

Qualifications

Education

Required: High School diploma or G.E. D

Preferred: Associate or bachelor’s degree in related field

Experience

Required: A minimum of 2+ years of medical office experience to include the following: 

 

Face to face customer service, cash handling, patient registration, appt. scheduling, medical billing, & 

 

experience in answering a multi-line telephone system.

 

or

 

1+ years KSC Experience as an Ambulatory Service Representative II

Preferred: 3+ years of working in a physician, hospital, or medical office environment

 

2+ years of insurance/managed care experience, to include insurance verification, being able to identify, 

 

communicate/articulate and understand the difference between insurance plans (HMO, PPO, EPO, etc.)

License(s)

Required: N/A

Preferred: N/A

Special Skills

Required: EMR experience

 

Familiarity with medical terminology.

 

Excellent customer service skills in person and over the telephone. 

 

Experience with computers and Windows-based software including Word and Excel. 

 

Excellent verbal and written communication skills. 

 

Basic Math ability. 

 

Knowledge of customer service principles and practices. 

 

Able to maintain strict confidentiality of all personal/health sensitive information. 

 

Ability to effectively handle challenging situations and to balance multiple priorities.

Preferred: Strong computer skills and knowledge of Microsoft Office applications (MS Word, Excel, and 

 

PowerPoint) and web/Internet are required. 

 

Epic experience. 

 

Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking 

 

and creativity when resolving customer issues.

Other 

Required: Fluent in English, verbal and written. 

 

Professional demeanor and appearance.

Preferred: Bilingual- English and Spanish communication skills (oral and written) possesses the interpersonal 

 

skills which are required to interact with internal and external contacts in a courteous and patient focused 

 

manner.

 

Working Environment: Office

 

About Us

Start your career journey and become a part of a community of renowned Healthcare professionals.  Kelsey-Seybold Clinic is Houston’s fastest growing, multispecialty organization with more than 40 premier locations and over 65 specialties.  Our clinics are comprised of more than 600 physicians and as we continue to grow, our focus is providing quality patient care by adding to our team of clinical and non-clinical professionals that work together in a convenient, coordinated, and collaborative manner.  Enjoy the rewards of a successful career while maintaining a work/life balance by joining our team today and changing the way health cares. 

 

Why Kelsey-Seybold Clinic?

Medical, Vision, and Dental Tuition Reimbursement Company Matching 401K Employee Reward and Recognition Program Paid time off for vacation, sick, and holidays Employee Assistance Program Continuing Medical Education allowance