L'Auberge de Sedona is a Forbes 4 Star resort located on the banks of Oak Creek in the majestic red rock country of Sedona, AZ.
The Amenity Coordinator facilitates the guest room amenities and VIP special requests. This position maintains the inventory of guest amenities, ensures mini bars are restocked and assists with ordering. The position is full-time. Shifts are 9am - 5pm, 5 days a week and include weekends.
ResponsibilitiesQUALIFICATIONS:
High School diploma or equivalent required.College course work in related field helpful.Experience in a hotel or a related field preferred.Must be able to convey information and ideas clearly.Must be able to evaluate and select among alternative courses of action quickly and accurately.Must work well in stressful high pressure situations.Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.Must be able to work with and understand financial information and data and basic arithmetic functions.Must maintain composure and objectivity while under pressure.
RESPONSIBILITIES:
Approach all encounters with guests and employees in a friendly service oriented manner.Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.Maintain a friendly and warm demeanor at all times.Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards.Assist front office manager with hiring and trainingCoordinate special events or special projects as assignedAssists guest with problems with hotel servicesArrange transportation needs for guestsResponds to inquiries with accurate information regarding hotel features services and assistance.Knowledgeable of daily functions VIP's and any other special events occurring in or pertaining to the hotelProvide information on the geographical area. Suggest site-seeing locations and arrange toursBe familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.Have knowledge of and assist in emergency procedures as required.Handle check-ins and check-outs in a friendly efficient and courteous manner.Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.Employees must at all times be attentive friendly helpful and courteous to all guests managers and all other employees.Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.Use proper two-way radio etiquette at all times when communicating with other employees.Attend meetings as required by management.Perform any other duties as requested by management.
Property Details Our Resort
L'Auberge de Sedona is the luxury, four-star resort that our guests seek out. Situated on the banks of Oak Creek in the heart of Sedona’s famed Red Rock country, L’Auberge de Sedona is a place where guests celebrate, connect, heal, and relax. Taking inspiration from the resort’s location on Oak Creek, L'Auberge de Sedona has 62 luxury cottages and 21 lodge-style guest rooms allowing for a “resort within a resort” experience or tranquil seclusion. Guests of our Sedona, AZ luxury resort don’t have to go far to experience what’s recognized as “One of the Top Ten Restaurants in the Southwest” by Condé Nast Traveler at the resort’s on-property restaurants, Cress on Oak Creek and Etch Kitchen & Bar, or experience true rejuvenation at the L’Apothecary Spa.
About Evolution Hospitality
As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.
Company OverviewAs the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
BenefitsAfter an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more detailsMedical Dental and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD&D InsurancePaid Time OffEmployee Assistance Program401k Retirement Plan Options Apply for this positionApplyEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.
EEO Statement
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