New York, NY, USA
5 days ago
Americas Change Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves - We are seeking an experienced change manager to join our team in a full-time, long-term role with one of JLL's premier financial services clients. In this role, you will serve as a Change Manager, overseeing global workplace change management strategy and implementation of major programs. This role will need to influence and manage strong relationships and participation with senior management and throughout the organization to effectively support change in pursuit of strategic goals and objectives. This position is highly integrated within the client team, working within a highly matrixed team, to deliver a complex set of projects within a program.

What is the day to day?

Develop and execute global workplace change management strategies and plans, including assessments to measure stakeholder, organization, and user change readiness and adoption metrics and goals Oversee major change management program implementation in key locations (e.g., Dallas, NYC), including project and move communications, to support new and existing workplace transformation initiativesCollaborate with partner organizations (tech, AV) to deliver cohesive communications and delivery before, during, and after the changeFacilitate business unit engagement and coordination, serving as a coach for senior leaders in helping them fulfill the role of change leaderImplement feedback-to-action loops for greater transparency across the corporate property organization Manage project and move communications Provide ongoing neighborhood health change management support Drive curation of digital content for workplace success initiativesMonitor implementation timelines and activities, escalating risk and resistance and preparing risk mitigation tactics

Desired experience and technical skills -

Required

Bachelor's degree required; MBA, advanced degree, or relevant certifications preferred 12+ years of experience in change management principles, methodologies, and toolsProven track record of influencing and managing relationships at the senior executive levelExperience with large-scale, multi-phased workplace change initiativesStrong collaboration skills and ability to manage complex, cross-functional, stakeholder alignment and issue resolution using executive influence skillsStrong knowledge of change management processes, methods, and resourcesEntrepreneurial mindset with excellent time management and prioritization abilitiesCorporate program implementation experience, working with cross-functional teams (real estate, facilities, IT, HR, Finance)Six Sigma knowledge and/or business process development experience is desirable Outstanding presentation, facilitation, and communication skills (both written and verbal)Solid project management capabilities

Location: New York City (on-site) 

Key Competencies: 

Executive presence: Ability to command respect and build credibility with senior stakeholders. Strategic thinking: Capacity to develop innovative solutions for complex business challenges. Data-driven decision making: Proficiency in analyzing complex datasets, deriving actionable insights, and using data to inform strategy and drive results. Adaptability: Flexibility to work in a dynamic environment and adjust to changing client needs. Leadership: Ability to guide teams, mentor colleagues, and drive projects to successful completion. Business acumen: Strong understanding of workplace strategy principles and their application in the financial services sector. 

Estimated total compensation for this position:

170,000.00 – 180,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

On-site –New York, NY

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!


Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

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