At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. Service Description **Program Duration: 1/13/2025- 8/14/2025** Mercy Health and AmeriCorps have partnered to build **MERCY SERVES** , a diverse, energetic, volunteer corps providing compassionate, patient-centered support in Mercy Health Facilities across Southwest and Springfield, Ohio. Day-to-day, Mercy Serves members work alongside nurses, providers, social workers, and coordinate with community organizations to improve patients’ access to culturally competent care, treatment, and community resources. Mercy Serves members provide patient education, substance use risk screening, social determinants of health screening, emotional support, and referrals to treatment and social services for patients in the Mercy Health System. **MERCY SERVES IS RECRUITING A CLASS OF 7 AMERICORPS MEMBERS TO SERVE A PART-TIME,** **8-MONTH SERVICE TERM IN MERCY HEALTH FACILITIES IN SPRINGFIELD** The Mercy Serves AmeriCorps Member will: + Conduct screenings for substance use disorder and social determinants of health such as financial stability, food security, and housing. + Provide education and referrals to community-based resources and treatment for patients. + Provide linkages to healthcare and social service resources. + Follow up with patients to continue providing support and reducing barriers to care after discharge. + Collect data from patient encounters; maintain appropriate, accurate databases necessary for reporting and compliance activities; and provide pertinent reporting as needed. + Attend personal and professional development sessions, including team retreats, conferences, networking meetings, and expert talks. + Participate in mandatory Mercy Serves team meetings and AmeriCorps meetings and conferences to learn and share member experience and program successes. + Maintain comprehensive and accurate documentation of AmeriCorps service experience including number of hours served, training received, etc. + Maintain internal and external contacts, including community-based organizations, to support diverse patient needs. + Organize and participate in volunteer and civic engagement opportunities and represent the service-oriented values of the Mercy Health ministry, Community Health team, and the Mercy Serves program. + Other duties as assigned, including specialized projects based on site needs and community outreach activities. + Required Minimum Education: High School Diploma/GED with additional career experience + Preferred Education: 4 year/Bachelor’s Degree in a relevant field (Public Health, Psychology, Sociology, Pre-Med, or similar); Community Health Worker certificate As an AmeriCorps program, this is a **TEMPORARY, 8-MONTH SERVICE POSITION** . Compensation is paid in the form of a modest bi-weekly living stipend, health benefits, and professional development training/opportunities. Member is eligible to receive education award upon completion of all service requirements. Required Minimum Education: High School Diploma/GED with additional career experience Preferred Education: 4 year/Bachelor’s Degree in a relevant field (Public Health, Psychology, Sociology, Pre-Med, or similar); Community Health Worker certificate Minimum Types of Experience: + Measurable achievement in an academic, volunteer, extracurricular, or professional setting + Proven interpersonal skills working with a diverse population and/or in sensitive situations + Adaptability in a challenging environment + Demonstrated oral and written communication skills + Strong analytical, professionalism, critical thinking, and stress management skills + Experience with data collection and database management + Ability to maintain patient confidentiality and HIPAA compliance + Experience working in team environments and on collaborative projects + Interest in careers in healthcare, population and community health, addiction and mental health services, and/or social justice Members will be placed at the following locations: + Mercy Health - West Hospital (Cincinnati, OH) + Mercy Health - Clermont Hospital (Batavia, OH) + Mercy Health - Anderson Hospital (Anderson/Cincinnati, OH) + Mercy Health - Fairfield Hospital (Fairfield, OH) + Mercy Health - Queen City Medical + The Jewish Hospital - Mercy Health + Mercy Health - Springfield, OH *Service schedule will be based on varying needs at each site.* Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more *Benefits offerings vary according to employment status All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com