About the company:

Ouro is dedicated to delivering financial empowerment to millions of Americans, leveraging a proprietary payments technology platform that fuels its fintech product innovations. From prepaid, credit and debit account solutions, to digital account and money movement services, Ouro has a broad suite of products and technologies that deliver exceptional experiences for its customers and business partners across co-branded, white label and banking-as-a service verticals. Since its founding in 1999, Ouro products have helped millions of consumers nationwide, and processed tens of billions of dollars.

Present day: Legendary Austin fintech Ouro has opened a new chapter in its role as market maker with the return of its visionary founders Roy and Bertrand Sosa. The combined company meshes Ouro’s customer and partner portfolios, payments platform and innovations with the international footprint and money movement capabilities of Rêv Worldwide, the company the Sosas founded after Ouro. The reunion creates a revitalized financial services innovator on a mission to reimagine financial services for consumers around the world and to redefine the industry once again.

Ouro fosters a high-performance culture and we are building a unified platform and product suite capable of bringing financial mobility and freedom to consumers around the world despite differences in language, currency, culture, and geography.

The role: 

The Compliance Department operates in a fast-paced, rigorously examined and dynamic environment. The Anti-Money Laundering (AML) Operations Analyst performs various investigation assignments related to regulatory initiatives pursuant to the Bank Secrecy Act (BSA), USA PATRIOT Act, Money Laundering, Suspicious Transactions and High-Risk Activities.  This position is critical to protecting the Company from legal and regulatory risks, as well as reputational and franchise risks. This is a non-supervisory position in our Austin, TX office.

Key Responsiblities: 

 Primary responsibilities of the position include performing case investigations using various sources, systems and reports for suspicious activity related to money laundering, terrorist financing, identity theft and other criminal activities using Netspend managed programs and agents. Identifying unusual customer transaction patterns indicative of suspicious activity; investigating inappropriate and/or fraudulent activity; conducting enhanced due diligence on high risk customers; escalating issues as warranted to management; maintaining thorough documentation of compliance with all BSA/AML/OFAC requirements; and continuously working to understand and mitigate risk and losses.

Other duties include the following:

Interview customers, relationship managers and business partners during case investigations;

Collect appropriate documentation to evaluate and recommend the submission of suspicious activity reports (SARs) and/or bank referrals; 

Prepare well-written Suspicious Activity Reports (SARs) on suspect transactions; 

Run queries and analyze transaction data against customer profiles;

Performing enhanced due diligence on load exception requests and high-risk customers;

Interact with AML systems to document case investigations;

Work closely with AML and Fraud team to make recommendations, identify trends and evaluate card activity risks.

Qualifications:

Bachelor’s degree with a minimum of 1 to 3 years specific BSA/AML investigation experience preferred, but not required.  A bachelor’s degree in a relevant subject that shows writing, research and analysis skills will be accepted in lieu of experience. CAMS or CFE a plus.

Excellent written and verbal communication skills.

Intermediate Excel skills required.

Strong analytical, critical thinking and problem-solving abilities and able to decipher high risk attributes (transactional, geographical, product, customer type, etc.)

Must be dedicated and focused with demonstrated ability to effectively analyze data from multiple sources in multiple formats from various sources and core processing systems.

Excellent communication skills, organizational skills and attention to detail.

Ability to work independently; take initiative; and able to adapt to change.

Quick learner able to readily understand regulatory compliance, financial concepts and issues, exercise sound judgment and observe the highest degree of confidentiality.

Adept at multi-tasking and meeting deadlines in a high-pressure environment.

Results oriented team player with strong initiative and flexibility.

Ability to thrive in a production-based environment.

As provided in Netspend's Background Check policy, eligible candidates may be subject to drug, criminal history, and credit checks, which will be conducted and used in accordance with applicable local, state, and federal laws

Additional Information:

This is a full-time position based in Austin, TX.