SummaryPosted: Oct 21, 2024Weekly Hours: 40 Role Number:200573801Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job, and there's no telling what you could accomplish! Americas Business Operations Support, is looking for a Business Systems Analyst to work as liaison between the business Users, OEM/3PL Partners and IS&T. DescriptionDescriptionIn this role, you’ll be exposed to nearly all facets of Apple’s order to cash cycle. As a business systems analyst, you’ll be expected to provide proactive communication around system issues being worked through a ticketing database. The ideal candidate will lead investigations into system concerns raised by the business. The candidate will seek cause, short term resolution as well as areas for process and system improvement through in depth analysis. Under direct supervision, performs routine business systems requirements analysis and systems specifications and design for users: -Identifies and documents business requirements and assists in the analysis and development of systems specifications to solve User business needs. -Communicates directly with Users in the analysis of situations and the status of development. -Analyzes and solves problem areas as identified by end-User and recommends revisions and alternatives. -Provides User training to close system knowledge gaps. -Must be a self starter and able to work with minimum supervision Minimum QualificationsMinimum QualificationsA minimum of 3-5 yrs direct experience in a Supply Chain related function with direct experience within OperationsAt least 3-5 direct experience with SAP Order to Cash processesBachelor’s degree in Business, Accounting, Management IS or related fieldMBA preferredProficiency in Microsoft Office (Excel, Word), and other related software6-8 years of experience in OperationsKey QualificationsKey QualificationsPreferred QualificationsPreferred QualificationsStrong working experience in the SD (Order Entry) SAP module is required. In addition, technical support through E-mails, troubleshooting assistance and detailed work instructions for Users is expected. A broad knowledge of the SAP MM, PP, APO, TM and WM modules is also a plus.Strong business knowledge in supply chain or operations experience in the consumer electronics industry.Additional requirements include excellent communication skills (written and verbal), ability to prioritize workload, ability to work independently or as part of a team, as well as the ability to work with our customers and developers.Education & ExperienceEducation & ExperienceAdditional RequirementsAdditional RequirementsMore

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