The Analyst, Clinical Excellence is responsible for developing materials to support customers in achieving operational excellence. They hold a comprehensive knowledge of healthcare-related subject matter content, product functionality, industry topics, and/or project management. Through collaboration, Analysts operationalize the EHR by focusing on strategic industry and healthcare initiatives and complex workflows using MEDITECH to optimize and achieve measurable outcomes. The Analyst team is knowledgeable on workflows and integration. They show initiative by leading and implementing projects to move our customer toward a high level of success with full use of their EHR.
As a member of our clinical excellence team, your job would involve:
Serving as an authority on various healthcare industry topics and initiatives in order to develop EHR Best Practices and educational materials for the customer base and internal purposesDeveloping project plans, including charters, stakeholders, risks, and milestonesManaging all aspects of the project from the initial idea phase all the way through to launch, customer/staff education, and maintenancePerforming research and summarizing findings using industry standard sources specific to the clinical project topicCollaborating with in-house clinicians, knowledge experts throughout the company, customers, and project managers to help the customer define organizational priorities, goals, and objectivesOverseeing high level, multi-division projects as neededEngaging directly with C-level executives at customer sites as well as MEDITECH executives; relationships should be developed and successfully maintainedAssisting with the development of documentation, training and education materials, roadshows, seminars, and new hire trainingBeing a product resource regarding enhancements, product integration, workflowTroubleshooting, researching, and assisting in solving software problemsUnderstanding MEDITECH's goals, solutions, and strategic initiatives in order to effectively communicate the information to the customerTrending and analysis of data to assist in driving product or customer service related initiativesTraveling 15% of the time, anywhere within the United States and Canada. Requirements Bachelor's or associate degree preferred and/or 2-3 years applicable work or military experienceComfortable with travelExceptional written and verbal communication skillsEstablished presentation skillsStrong troubleshooting skillsStrong analytical and problem solving skillsAbility to multi-task in a fast-paced environmentRecognized product expert and leader, demonstrates initiativeAbility to work well independently and as part of a teamKnowledge of MEDITECH’s clinical applications preferred, but not requirementHold a valid driver's licenseYou may be required to show proof of vaccination when traveling to a customer site unless you have an approved medical or religious exemption.This is a hybrid role which includes a blend of in-office and remote work as designated by the management team.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.