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International Risk and Controls sits within International Card Services (ICS) which comprises of all the issuing functions across all 28 international markets excluding the US - colleagues operate across a variety of geographies and disciplines. ICS issues products to our Consumer and Commercial customers – the organization is an integral part of the global growth strategy for American Express; offering differentiated products and services is critical to our success and promises to drive significant growth and value through the delivery of innovative products, tailored to the needs of our customers. 

The objective of the ICS Control Management AEESA Germany & Austria Market Team is to provide specialized and strategic operational risk (OR) advisory specific to product and service areas. The role will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

ICS Control Management organization is looking for an Analyst of ICS Control Management AEESA Germany & Austria focused on ensuring control management is embedded in the day-to-day operations of our business. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

The Analyst, ICS Control Management AEESA Germany & Austria will:

Assists in specific areas of execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc.

Support the ICS Control Management Manager guiding the business with PRSA and refresh requirements, audit activities, and the end-to-end risk assessment process as per AEMP54 for new products, platforms, and capabilities

Track certain issues with KRI limits and risk appetite for ICS to ensure operational risks are managed within agreed thresholds

Executing targeted projects directed at resolution of control gaps, mitigation of risk and remediation

Support the implementation of parts of the operational risk framework to enable effective risk management and decision making in the BU

Help facilitate the understanding and use of the risk governance framework basics across BUs through regular communication

Assist to aggregate basic level reporting, approvals/exceptions and support "change-the-function" activities for the BU

Follow processes to ensure and monitor the integration of regulatory changes & updates into the Operational Risk framework and training materials

Support sharing insights, better practices, themes, etc. across the Legal Entity

Support the Germany & Austria market Legal Entity Governance Committee (1st line of defense body) by coordinating the info flows, taking minutes, doing follow ups, reviewing the deck and ensuring risks and issues are properly assessed and addressed

Required Qualifications:

1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function)

Understanding of critical operational risk management lifecycle activities

Project management, communication, and interpersonal skills

Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards

Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively

Fluent in English and German, both written and spoken

Advanced proficiency with Microsoft Office software including management of large-scale reports and databases. 

Preferred Qualifications:

Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous

Experience in at least one of the following:

Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds

Provide support of implementing the operational risk governance frameworks

Supporting of creating, communicating and ensuring understanding and adherence to operational risk procedures and standards

Assisting the operational risk exam management processes

ORMCM

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries Bonus incentives Support for financial-well-being and retirement Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex Onsite and online Healthy Living activities, including insightful health and workout webinars, as well as an array of in-person screening opportunities (i.e. skin cancer screening, eye screening, diabetes screening and more!) Onsite Healthy Living room for exercise activities or relaxation programs with onsite shower room facility. Relaxation programs include regularly scheduled massages! Inclusive and helpful parental perks including first aid rooms for breastfeeding privacy, emergency back-up childcare services and childcare allowance. Optional on-site visits from Occupational Doctors for workplace health consultations. Free and confidential counselling support through our Healthy Minds program Career development and training opportunities

Amex Flex provides flexibility for colleagues to thrive personally and professionally while ensuring we preserve the important benefits of our unique in-person culture. In Germany, we have an agreement with the works council with specific guidelines for Amex Flex. Depending on the role and business needs, colleagues will either work onsite, in a hybrid model or fully virtual.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.