Analyst, Customer Compliance
VF Corporation
Now that you’ve found the job description, what’s next?
At VF, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. As a purpose-led, performance-driven company, we are committed to inclusion, diversity, equity, and action. So, before we get to the job details, take a minute to learn a little more about us – our values and our culture - visit VF Careers (https://www.vfc.com/careers) or www.vfc.com .
**What will you do?**
A day in the life of an Analyst, Customer Compliance at VF looks a little like this.
As part of the VF Customer Service Team the Customer Compliance Analyst is responsible for reviewing, executing, and maintaining Vendor Guides and Agreements to ensure VF chargeback exposure is low. The Analyst will be responsible for knowing customer requirements while working with various functional areas to proactively implement recommended corrective actions and resolve any issues proactively.
**Though this position is remote, the ideal candidate will be located in either Wisconsin or Texas.**
Let’s break down that day-in-the-life a bit more.
+ Review customer vendor agreements to identify requirements and VF financial impacts and create standard operating procedures (SOP) to avoid chargebacks.
+ Collaborate with the Distribution Center (DC) for new accounts to ensure successful shipment of VF products.
+ Document exemptions and VF financial approvals for incurred costs, when needed.
+ Organize and maintain chargeback data for reporting, problem- solving, and trend analysis.
+ Develop prevention plans, process improvements, and implement strategies to minimize compliance chargeback exposure.
+ Collect data for technology projects and collaborate with appropriate teams for execution.
+ Assist the Compliance Specialist in identifying the root cause of customer chargebacks by working closely with customers and various cross- functional areas (Sales, Distribution Center, Logistics, Credit, Customer Service, and Global Business Technology).
+ Develop and maintain a comprehensive understanding of customer guides, agreements, and website information to mitigate chargeback implications.
+ Maintain a database for customer guides, agreements, web access information, exemptions, and approved tickets/labels.
+ Responsible for supporting weekly/monthly/quarterly chargeback reporting.
+ Foster and strengthen relationships with internal and external partners.
**What do you need to succeed?**
We all have unique skills that we bring to work and celebrate every day. For this role, there are foundation skills you’ll need to succeed and excel. Additionally, while formal education in a related field is great to have, we are most interested in your 1 year of related experience and professional achievements. The foundation skills you will need in this position are:
+ Bachelor’s degree in a related field or equivalent years of experience.
+ High level of proficiency in Microsoft Office software, SAP experience a plus.
+ Action oriented – steps up to handle tough issues and readily acts on challenges
+ Collaboration – works with a variety of vendors, customers, and departments.
+ Communicates effectively – Is effective in a variety of communication settings and attentively listens to others.
+ Decision Quality and Decisiveness – Proactively makes sound decisions even in the absence of complete information.
+ Initiative and Continuous Improvement – Evaluates, selects, and acts on various methods and strategies for solving problems without being required to do so.
*While travel is not mandatory, it is optional and minimal. Travelling to VF distribution or to a Retail partner would help be more efficient in the job. This position may travel to Fort Worth, TX Distribution Center as needed, up to 2-4x/month.
**What do we offer you?**
At VF, we know you expect as much from us as we do from you. That is why we make a commitment to support and grow our people. We offer extensive development and growth opportunities for your current and future positions, a competitive compensation package, and a strong benefits package that includes medical, dental, vision, and 401(k).
Our commitment extends beyond this and into your daily work life. We strive to foster a diverse and inclusive culture based on respect, connection, and authenticity. Our focus on DEI is at the foundation of who we are and what we do.
To learn more about VF’s benefits package, follow this MyVFBenefits.com (https://www4.benefitsolver.com/benefits/BenefitSolverView?page\_name=signon&co\_num=30716&co\_affid=vfcorp) and click “Looking to Join VF”.
To learn more about VF’s Diversity and Inclusion efforts, go to www.vfc.com.
**Now WE have a question for YOU.**
**Are you in?**
\#LI-RR1
**Hiring Range** **:**
$46,960.00 USD - $58,700.00 USD annually
**Incentive Potential** : This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.
**Benefits at VF Corporation** : You can review a general overview of each benefit program offered, including this year's medical plan rates on www.MyVFbenefits.com and by clicking **Looking to Join VF?** Detailed information on your benefits will be provided during the hiring process.
**_P_** **_lease note, our hiring ranges are determined and built from market pay data. In determining the specific compensation for this position, we comply with all local, state, and federal laws._**
_At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at_ _peopleservices@vfc.com_ _. VF will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law._
_Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records._
VF Diversity Vision Statement
VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.
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