Job Summary

Responsible for providing moderately complex analysis of information, problems and/or data throughout the pharmacy systems to identify discrepancies and/or failures which require resolution by working with both internal and external partners. Works under general supervision and exercises judgment within defined procedures and practices to determine appropriate action. Analyzes and reports on the impact of current or proposed solutions. Creates control reports based on analysis of common issues/themes to drive continuous improvement. Assists in driving change as needed. Provides moderately complex analysis of information related to incidents, problems and/or data of a moderate scope, where analysis requires a review of a variety of factors to support future improvements (PO/STO creation, MFC/store movements, salable and non-salable Returns, Interface monitoring/failures, Incident RCA and break/fix, Reporting.

Job ResponsibilitiesPerforms moderately complex analysis of information, problems, and/or data under general supervision. Makes recommendations for the review of more senior staff membersTracks, monitors and measures the benefit of implemented solutions for moderately complex issues, applying company policies and procedures in the resolution of a variety of issues. May also perform gap analysisCommunicates perceived risks to senior staff members and leadership with recommendations for mitigationComputes metrics involving moderately complex issuesDevelops, analyzes and disseminates moderately complex reportsBuilds productive internal/external working relationships to work collaboratively. Shares knowledge with the teamResolves moderately complex issuesReceives general instructions on routine work, detailed instructions on new projects or assignmentsRecommends streamlined processes and process improvements to more senior staff members. Assists in driving change as neededOther duties as assignedAbout Walgreens Boots Alliance
Walgreens Boots Alliance (Nasdaq: WBA) is an integrated healthcare, pharmacy and retail leader serving millions of customers and patients every day, with a 170-year heritage of caring for communities.
A trusted, global innovator in retail pharmacy with approximately 12,500 locations across the U.S., Europe and Latin America, WBA plays a critical role in the healthcare ecosystem. Through dispensing medicines, improving access to pharmacy and health services, providing high quality health and beauty products and offering anytime, anywhere convenience across its digital platforms, WBA is shaping the future of healthcare in the thousands of communities it serves and beyond.
WBA employs approximately 312,000 people, with a presence in eight countries and consumer brands including: Walgreens, Boots, Duane Reade, No7 Beauty Company and Benavides. The Company is proud of its contributions to healthy communities, a healthy planet, an inclusive workplace and a sustainable marketplace. In fiscal 2024, WBA scored 100% on the Disability Equality Index for disability inclusion.
More Company information is available at www.walgreensbootsalliance.com