You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.

The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. The Co-brand Partnership Marketing Enablement Team (CPMET) delivers omni-channel marketing campaigns as part of our broader US Consumer business objective to scale acquisition, increase customer engagement, and accelerate revenue momentum amongst our largest cobrand partners. The Analyst will join a group of dedicated marketers ensuring our key strategic partners, Delta, Hilton & Marriott are supported in the execution of innovative revenue generating campaigns.

The Analyst of US Consumer Marketing Enablement will be responsible for successfully executing acquisition and/or customer marketing campaigns for our cobranded partners in multiple channels.  The ideal candidate has robust project management skills, is a quick learner, curious problem solver, and is adept at working in a fast-paced environment. 

This is an opportunity to join an impactful team that delivers significant results for Consumer Marketing Services. This role is for someone with a passion for marketing, a track record of data-driven decision making, a true collaborative spirit. 

How will you make an impact in this role?

Key Responsibilities

·       Manage end-to-end campaign execution across various marketing channels

·       Coordinate with technology and product management teams to complete required updates

·       Manage compliance review process

·       Support some efforts designed to improve the customer experience

·       Ownership of campaign calendar

·       Build cross-functional relationships across multiple internal & external partners

·       Become a team leader in driving change and creating efficiency in job

Preferred Qualifications

·       Desire to join a high-profile, results-oriented and dynamic team

·       Ability to work in a fast-paced, constantly evolving environment

·       A self-starter with a positive attitude and desire to learn

·       Extremely strong organizational skills including attention to detail, handling multiple priorities, managing tight timelines, driving flawless execution

·       Candidate must have a strong mix of analytical skills and strategic thinking with a demonstrated ability to drive business results

·       Proven ability to build and leverage relationships

·       Bachelor’s degree required

·       Prior work experience in corporate environment preferred

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  6% Company Match on retirement savings plan  Free financial coaching and financial well-being support  Comprehensive medical, dental, vision, life insurance, and disability benefits  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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