Job Summary

What is the opportunity ?

The role is part of the North American Operations team that supports pre and post trade deal processing for RBC Capital Markets securities trading businesses and its clients. The role ensures that trades are captured, matched for settlement, funded and reconciled as well as covering post trade processes. The operations role is a first line of defense to trading businesses, ensures accurate books and records are maintained whilst providing a seamless client experience.

Job Description

What will you do ?

Ensure all daily tasks / controls are completed in line with the departmental procedures.

Assist the Team Manager / Department Head on projects, process improvements or new business initiatives as requested.

Continue to develop product / market knowledge to ensure daily processes are appropriate to reduce operational risks.

Escalate any unusual behaviour as well as any processing issues to the Team Manager or above in a timely manner following the Operations Escalation Policy.

Understand and know how to locate central RBC policies.

Ensure procedures are up to date and follow RBC Policies.

Investigate any processing issues and recommend a course of action to the Team Manager. Once approved, assist in the execution of the proposed change.

Support colleagues during busy periods by sharing workloads as applicable.

Provide best in class client services to both internal and external clients by ensuring their queries are responded to within agreed timeframes.

Adhere to mandatory training requirements in Workday and take a proactive approach to suggesting appropriate additional training as required for the role.

ROLE SPECIFIC RESPONSIBILITIES:

Ensure all trades from Front Office are sent to the relevant custodian (Euroclear, Citi, etc.), matched and settled within normal market conventions.

Research and resolution of un-matched or failed transactions.

Report and escalate any un-matched or failed trades to the desk and senior management in a timely manner. With priority placed on possible buy-ins.

Review all assigned alleged trades and refer to the business when necessary.

Ensure the appropriate position is in place at appropriate Depository / Custodian or ICSD as required.

Management of cash balances and daily processing of funding.

Ensure reconciliations of positions & cash are performed on a daily basis and passed for sign off.

Ensure awareness of meeting operational deadlines, by completing all task by their given time and prioritizing when necessary.

Any issues or concerns to be escalated immediately.

What you need to succeed?

Post-secondary education or equivalent, preferably with related work experience in Capital Markets

Strong communication skills

Ability to work independently and to solve problems using knowledge and experience

Good working knowledge of internal trading, account and settlement systems

Strong MS Office skills – Word, Outlook, Excel and PowerPoint

Note : This is a Fixed Term Contract role ending July 2026

Job Skills

Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

2025-01-17

Application Deadline:

2025-01-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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