At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?
The Rebills Analyst is responsible for ensuring accurate rebilling, timely submission of customer claims, monitoring claim status, researching rejections and denials, documenting related account activities, and submitting allocation and posting adjustments with appropriate support to the cash application team.
How You Will Make Contributions That Matter…
Ensure appropriate documentation is submitted and maintained in SAP for all claims submitted to customers.
Work out repayment plans for past due accounts within policy limits.
Function as a liaison between cross-functional departments for claim resolution.
Provide weekly and monthly reports with metrics and precise comments for actions taken on accounts.
Find ways to improve customer’s DSO and shorten payment cycle.
Support and adopt new processes, business decisions, and special projects as needed.
Teamwork within the department to support the overall success of Collections, Claims Management, and customer satisfaction, which includes backing up others, communication and providing cross training if needed.
Maintain internal department knowledge base for accounts and keep job instructions current.
Prompt responses to all customer inquiries through phone and email.
Must have solid time management and exemplary organizational skills
Display outstanding self-initiative requiring minimal supervision
Coordinate monthly discussions with cross-functional departments to facilitate preparation of the KPI forecasted results and provide insight into rebill activities.
You Are Best Suited For The Role If You Have…
Education—Bachelor’s degree in Business preferred.
National Association of Credit Management (NACM) certification designation a plus.
Minimum of three (3) or more years of collection experience in consumer-packaged goods industry preferred.
Ability to perform accounts receivable reconciliations
SAP Experience (preferred)
Excel skills to be able to create and manipulate reports and dashboards
Experience in effectively communicating with multiple levels within an organization including senior management.
Problem Solving: Ability to address various scenarios, requiring analysis or interpretation of multiple inputs that will require direct observation, critical thinking skills, fact-based decisions, and quantitative analysis of large volumes of data.
Independence of Action: Set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations.
Written Communications: Ability to summarize and communicate moderately complex information in varied written formats to internal and external customers.
Oral Communications: Ability to comprehend and communicate effectively with internal and external customers.
Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
Teamwork: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows.
We Support and Care For Our Employees By Providing Them With…
Development opportunities that enhance their career fulfillment
Meaningful compensation & benefits that help them care for their families
Opportunities to contribute to your community and enhance the lives of others through Saputo products
Salary Range: $58,670 to $77,000
Salary offers will vary commensurate with experience, education, skills, and training.
In the USA, Saputo ranks among the top three cheese producers and is one of the top producers of extended shelf-life and cultured dairy products, with a portfolio of well-loved brands such as Stella, Frigo Cheese, Montchevre, Stella, and Treasure Cave. We also boast a strong foodservice presence, partnering with reputable chain restaurants and broadline distributors.
Whether your expertise lies in manufacturing, operations, supply chain, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help.
Saputo Cheese USA Inc. and Saputo Dairy Foods USA, LLC endeavors to make CareersUSA.Saputo.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at 214-863-2300 or email us.recruitingsupport@saputo.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Saputo Cheese USA Inc. and Saputo Dairy Foods USA, LLC are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you'd like more information on your EEO rights under law, please visit www.EEOC.gov.
To review the Saputo Cheese USA Inc. and Saputo Dairy Foods USA LLC Privacy Notice for California applicants, please visit our Corporate website associated section by clicking here (English) or here (Spanish).