You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Global Merchant & Network Services (GMNS) brings together American Express' merchant-and network-related businesses to enable a sharp focus on using the power of our network to provide unique value to all of our mutual customers. The organization manages the relationships with the millions of merchants around the world that accept American Express and runs the company’s payment network and manages bank partnerships globally. The Global Strategy & Capabilities (GS&C) group sits within GMNS. GS&C’s mission is to become essential to merchants and partners globally by delivering an easy, frictionless, value-added experience that enables them to meet their goals and serve their customers.  GS&C consists of a diverse set of teams that support the GMNS business. GS&C operates in a dynamic, fast-evolving space, and candidates should thrive in environments with high levels of ambiguity and change. 

GS&C is looking for an Analyst, KYC Performance, focused on ensuring efficient and compliant merchant onboarding programs around the world. This role will own the delivery of ongoing reporting and analytic support for merchant KYC programs, across onboarding, refresh and remediation. The role will also manage and deliver ad-hoc analytical requests related to the merchant KYC program, in support of an efficient and compliant program.  

 Specific responsibilities will include:

Deliver regular reporting for merchant onboarding, refresh and remediation, ensuring effective KYC risk management and compliance with evolving regulations and industry standards. Maintenance and updating of the merchant onboarding, refresh and remediation scorecards and associated documentation. Provision of analytics & reporting to support forums updating leaders for onboarding, refresh and remediation.

Qualifications:

Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively. Strong knowledge of MS Office tools such as Excel, PowerPoint etc. Excellent qualitative analytical skills. Strong communication and interpersonal skills. Knowledge of programming tools like SQL/Python and Data visualization technique like Tableau required. Knowledge of merchant business preferred. Bachelor's Degree in Accounting, Information Technology, Finance, Business, Risk Mgmt., or related field preferred; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.

Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  6% Company Match on retirement savings plan  Free financial coaching and financial well-being support  Comprehensive medical, dental, vision, life insurance, and disability benefits  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.