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Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
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Responsible to provide administrative support to the department to enable the effective operation and development of customer relationships.
Primary Responsibilities
Develop recommendations for continuous improvement and support implementation.Assist in business promotion such as introducing various banks’ products, handling customer request/complain, as well as making calls to customer to gain more transactions.Deliver a high quality of service to enhance the department’s reputation and meet customer's expectations.Work in partnership with various departments (ie. Operations) in the Bank to support in delivering seamless transactions to the customer.Responsible to manage and maintain the department’s important documents in line with the Bank’s processes to enable efficient data management.Maintain good working knowledge and understanding of industry trends, products, relevant laws and regulations.Assist in the approvals process of memos by ensuring that they are circulated in a timely manner.Support with coordinating the department’s schedule arrangement of appointment, car, place reservation, etc. Prepare any necessary reports and presentation precisely and in timely manner.Support in managing the risk profile for the departmentMUFG Bank Ltd & MUFG Securities Asia Limited (collectively referred to as “MUFG”) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.