Work Your Magic with us! 

 

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That`s why we are always looking for curious minds that see themselves imagining the unimageable with us.

SCOPE OF RESPONSIBILITY:

Process Orders, Quotes sent by different countries and send required certificate of analysis or Material Safety Data Sheet to customers as requested by them.

 

PURPOSE OF THE POSITION

The purpose of this position is to provide support to both internal and external customers, providing them a professional, accurate and efficient response which will help them to achieve their requirements and also to build good rapport with customers for growth of organization.

 

 

ESSENTIAL JOB FUNCTIONS

 

Enter email and fax orders accurately according to Standard Operating Procedures (SOP) and country rules as per agreed timelines in Oracle/SAP.Managing internet and B2B orders and process price and availability requestsEnter quotes for prepacked items.Identify and follow up customer specific requirementsSet up internet profile registrations and handle password resets.Send out documentation to customers including certificates and copies of order documentation.Responsible for daily, weekly and monthly customer specific open order reports.Maintaining customer master data and thoroughly vetting all new customers before creating an account.Ensure expected productivity and accuracy is maintained consistentlyOpen Order Management (Block orders, Web Order Block & Backorder Management)

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BASIC QUALIFICATIONS

 

Education:

Graduation in any disciplinary

 

 

 

Experience:

Requires minimum of 1-2 year work experience in a similar position

 

 

Technical Skills / Competencies:                                                         

 

SAP/Oracle user knowledge – Basic Proficiency expectedSome Basics of SAP/Oracle (Quote and Order Management).Navigating different transaction and screensAbility to perform right search as per requirementShould be able to enter data in the system with all the required parameters, under supervision       from experts. Understanding different T-Codes and its impact on the results

 

 

 

Microsoft Office- Basic Proficiency expected Computer operating knowledge. Familiar with interne google mail and Lotus notes. Knowledge of MS Word, MS Excess and Power point.

 

 

Key Board Skills– Basic Proficiency expectedBasic knowledge in operating keyboardShould have keyboard skills with typing speed of 20-25 wpm  

 

 

Communication Skills (Written/Spoken English)– Basic Proficiency expectedGood knowledge in written and spoken English      

 

 

Behavioral Competencies:

Basic proficiency in Interpersonal skills, Problem solving, Planning & execution and Impactful communicationLimited proficiency in Customer orientation, Business acumen and Leading change.

 

ADDITIONAL LOCAL NEEDS

 

This Position required working in Shifts

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of our diverse team!