**Description** Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward. Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups. Create what’s next with us. Let’s define tomorrow together. **Key Responsibilities:** The role will investigate and provide support the United Airlines Food Safety & Quality Assurance program to ensure compliance by hospitality partners to meet FDA Food Code and international regulations as appropriate based on location. This role supports the Sr. Manager - Food Safety with conducting investigations into food related issues and working with catering partners to determine corrective action. This role will also support regular communication and follow up with partners to ensures issues are resolved in an adequate and timely manner. + Conduct investigations ensuring that root cause analysis is completed for all non-conformance and customer complaints + Partner with caterers to ensure corrective actions are adequate and accounted for + Assisting in driving continual improvement through implementation of innovative solutions utilizing technology + Maintain records in food safety software systems i.e. Safety Chain, Quality First and Share Point ensuring they are accurate and kept current + Participate in management review meetings and quarterly business review meetings to share performance results and trends with suppliers, contract caterers and hospitality partners + Work with cross functional team members to promote food safety culture through simplified communication of the importance of technical requirements **Qualifications** **What’s needed to succeed (Minimum Qualifications):** + Bachelor's degree in BS Degree in Microbiology, Food Science, Food Engineering, or a related field + 3+ years in a Food Safety and Quality Assurance role within fast paced food manufacturing or food services environment + HACCP Certification + ServSafe Manager Certification (* Food safety certifications are needed, however, if all required certifications are not available currently, UA may fund for certifications to be obtained.) + Knowledge of FDA-Food Code + Knowledge of food microbiology, food safety, food defense, product traceability, sanitation requirements, environmental monitoring, continuous improvement, cold chain and allergen management + Strong oral and written communication skills with the ability to communicate clearly and effectively with personnel, customers, suppliers and other business contacts + Ability to review and interpret technical documentation, understand validation studies + Attention to details + Strategic/Big picture thinking + Strong interpersonal skills to influence and change food safety culture + Strong analytical skills **What will help you propel from the pack (Preferred Qualifications):** + Previous experience with FDA board of health audits + Auditor Training + Knowledge of airline experience and catering operation + Advanced computer skills with food safety software programs United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation. The base pay range for this role is $64,885.00 to $88,440.00. The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.