Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role ofAnalyst- Frontline Content Hub

Principal responsibilities

Collaborate with Frontline staff to identify thematic trends and prepare bite-size contentDesign / Modify the business pages on the Content Hub, as per business requirementQuality Check content submitted to ensure they meet the expected quality standards to be publishedUpload content and Follow up with publishers on a regular basis to ensure the content remains refreshedConduct training sessions for publishers and consumers as necessaryPrepare weekly / monthly MI on the usage of the Hub and contribute to developing strategies to drive usageHave the willingness to own and tackle problems as they arise and ability to identify issues for upward referral