Bangalore
5 days ago
Analyst I - Operations

Role Proficiency:

Perform analysis research and find resolution of business problems under guidance.

Outcomes:

Work with cross functional teams to gather and analyse information and recommend solutions Perform research and study of specific work problems and procedures related to UST clients or internal stakeholders and provide solution recommendations to managers Document findings of study and prepare recommendations for implementation of the new systems procedures or organizational changes Recognize and maintain confidential information

Measures of Outcomes:

Quality of research and analysis # of solutions recommended # of new systems or processes recommended Accuracy of reporting and MIS

Outputs Expected:

Operations Responsibility:

Collect and analyze information on specific business problems or procedures
recommend solutions
as required Develop and maintain performance reports and consult with management about format
distribution
and purpose Review management reports and make specific suggestions based on the report Work with cross-functional teams to ensure successful implementation and rollout of newly implemented systems or process

Skill Examples:

Strong analytical and problem solving skills Must be a self-starter and quick learner Ability to work in a team environment Strong written and oral communication skills Ability to handle pressure and setbacks Adaptability Ability to meet deadlines and manage multiple priorities Ability to maintain confidentiality of information Should be an extrovert

Knowledge Examples:

Good understanding of IT industry Experience with MS Word Excel PowerPoint and MS Visio

Additional Comments:

Mandatory Skills: Business Analyst, BA, AEM, Selenium, Python Skill to Evaluate: Business-Analyst,-BA,-AEM, Experience: 6 to 8 Years Location: Bengaluru Job Description: Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Conducting meetings and presentations to share ideas and findings. Performing requirements analysis. Effectively communicating your insights and plans to cross-functional team members and management. Gathering critical information from meetings with various stakeholders and producing useful reports. Working closely with clients, technicians, and managerial staff. Exceptional analytical and conceptual thinking skills. The ability to influence stakeholders and work closely with them to determine acceptable solutions. Excellent documentation skills. Fundamental analytical and conceptual thinking skills. Experience creating detailed reports and giving presentations. Providing user training to business users and business process training to junior staff, and technical team. Ensuring solutions meet business needs and requirements. Performing user acceptance testing. Prioritising initiatives based on business needs and requirements. Serving as a liaison between stakeholders and users. Exposure as a BA for web based applications (especially marketing applications like B2B or B2C) Someone who looks at the bigger picture Experience working in an SCRUM / Agile environment Ability to work with various teams in a complex environment and under pressure Proven experience of gathering and documenting high quality business requirements (functional & non-functional) Ability to work across multiple departments, with stakeholders in different countries at all levels of seniority Strong team player able to share information effectively Ability to be flexible in approach and to manage changing priorities Understand system data structures, data flows and have an understanding of IT landscapes, API development, system design principles and can influence the direction of systems development Exposure in CMS tools like AEM, WordPress and PIM tools like Spider, STIBO Exposure in Sales & Marketing and e-Commerce Knowledge of Salesforce and Slack Functional Testing Experience Education Qualificaiton: Must have completed engineering or degree. Must have 6+ years of experience in AEM, BA/QA activities Job Title: AEM Functional BA cum QA - Replacement for Abhipsa Roles & Responsibilities: Good Business Analyst skills and Functional Testing skills Good analytical skills Able to learn new technologies on the fly based on requirement Able to help the team members as and when needed to improve team capability

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