Role Proficiency:

Perform analysis research and find resolution of business problems under guidance.

Outcomes:

Work with cross functional teams to gather and analyse information and recommend solutions Perform research and study of specific work problems and procedures related to UST clients or internal stakeholders and provide solution recommendations to managers Document findings of study and prepare recommendations for implementation of the new systems procedures or organizational changes Recognize and maintain confidential information

Measures of Outcomes:

Quality of research and analysis # of solutions recommended # of new systems or processes recommended Accuracy of reporting and MIS

Outputs Expected:

Operations Responsibility:

Collect and analyze information on specific business problems or procedures
recommend solutions
as required Develop and maintain performance reports and consult with management about format
distribution
and purpose Review management reports and make specific suggestions based on the report Work with cross-functional teams to ensure successful implementation and rollout of newly implemented systems or process

Skill Examples:

Strong analytical and problem solving skills Must be a self-starter and quick learner Ability to work in a team environment Strong written and oral communication skills Ability to handle pressure and setbacks Adaptability Ability to meet deadlines and manage multiple priorities Ability to maintain confidentiality of information Should be an extrovert

Knowledge Examples:

Good understanding of IT industry Experience with MS Word Excel PowerPoint and MS Visio

Additional Comments:

The HR IT Payroll Specialist will work with SAP HCM Payroll and other HR business applications as needed to drive HR/payroll operational excellence. Responsibilities include identifying, recommending, and implementation of ideas to improve the HR and Payroll usage through the assessment of system capabilities and identifying high-level customer requirements. The lead will define requirements to meet the business process and data needs working with the application support team to ensure a high-quality results and minimal business impact. The lead responds to and diagnoses system, process, and data issues through discussions with business users, application support teams, and is responsible for leveraging resources across the organization to provide resolution. Major Responsibilities: · Direct offshore payroll support team and act as a liaison between HR, US Benefits, and US Payroll business partners and coordinate with other IT support teams. · Troubleshoot/analyze issues across systems landscape including US SAP HCM Payroll, SAP HCM 3rd party remittance processing, SuccessFactors replication, US Benefits integrations, and timekeeping. Work with the appropriate support resources and track through resolution. · Support US weekly and semi-monthly payroll processing as needed during US business hours. Will include support for year-end updates required during the final week of the year to support first payroll run in January. · Evaluation of the efficiency and effectiveness of current processes, data, and implementation. · Champion ideas for new enhancements and processes working with the functional payroll analysts for realization. · Assist with development of test scripts, perform testing as needed, and review support team test results for system changes and enhancements. · Collaborate cross-functionally with other IT teams and demonstrate understanding of system integrations. Position Requirements: Education: · Bachelor’s Degree in a business or technical discipline required or may consider equivalent 6-8 years related professional experience. Experience: · 5+ years related professional experience · Experience with SAP HCM payroll application is a must, US experience preferred. · Experience with SAP payroll 3rd party remittance processing is a plus. · Experience with SAP SuccessFactors and replication is a plus. · Experience with SAP FICO modules is a plus. Language: · English (fluency in reading, writing and speaking). Additional Skills: Experience requirements include working with and/or facilitating: · Project methodology. · Gathering information and/or data gathering process. · Developing process models. · Developing functional specifications of new processes, data, and physical environment. · Developing functional integration test specifications, conducting test and conducting customer acceptance test. · Recommending build, buy, or outsource solutions. · Working with fundamental business processes and identifying the impact one business process can have on another. · Identifying, developing, and delivering training required for implementation. · Providing second tier support. · Ability to communicate technical information to non-technical users · Works with problems of limited scope and complexity where analysis of the situation or data requires a choice of learned factors which generally conform to established patterns