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Job Details

Position Summary:

Under general direction of the National Business Development Manager – China, and Sales Support Team Leader, this position will be responsible for providing administrative and operational support to the Business Development team. You will be responsible for the effectiveness and productivity of the Sales & Marketing team.

In consultation with Business Development Managers, prepare quotations for clients in a timely and professional manner

Oversee the end to end management of marketing campaigns to ensure their smooth and effective function

Maintain records of sales targets and confirmed sales, and provide detailed reports to the National Business Development Manager – China

The role involves integrating financial, shipment, quality, and operational data in an insightful way to drive deep understanding of our customers and how to serve them and developing tools and processes to support efficient Sales and Marketing operations

The ideal candidate will be comfortable working with cross functional teams, have an interest in Sales & Marketing, and the drive to always think strategically

To assist & support BD Managers with sales and marketing campaigns and qualification of all internal and external lead sources

Responsibilities:

Sales Support Services:

In consultation with Business Development Team, prepare quotations for clients in a timely and professional manner

Prepare tenders, service level agreements and standard operating procedures for new or existing World Courier clients to ensure robust expectations are set and practices established to guide future partnership activities

Manage all lead generation activities provided by internal World Courier teams with a view to securing future business for the organisation

Track and report on overall Business Development KPIs

Reports and Statistics:

Maintain records of sales targets, confirmed sales, and provide weekly and monthly detailed reports as required

Provide tailored reports for key clients ensuring accuracy and attention to detail

Sales Analysis:

Maintaining Sales Force data systems, including account set up and monthly reports

To conduct market research in industries/sectors that are of interest to World Courier within & out of existing business portfolio for continued business growth desired

To provide support in identify appropriate marketing measurements/opportunities, such as advertising to secure leads and increase overall brand awareness

Any other relevant duties as required by your manager

Teamwork and Collaboration:

Contribute to team and organisational wide discussions by sharing ideas, experiences and recommendations around improving the effectiveness and efficiency of the business

Effectively collaborate with team members to ensure that the function is operating effectively and efficiently, while maintaining an efficient support network for the team

Managing remote business relationships and supporting Business Development Managers during periods of travel/on road sales

.

Requirements:

2 to 3 years of sales and marketing experience in a related industry - air-express (preferred)

Sound experience in a customer service or administrative role

Advanced experience in Sales Force/CRM software

Demonstrated ability to meet deadlines

Ability to build strong relationships with a range of diverse stakeholders

Sound experience using the Microsoft Office Suite, including high level of proficiency in Excel and PowerPoint

Basic knowledge of distribution and logistics concepts

Establishes a quick rapport with colleagues and customers; generates credibility and trust by way of attentive, empathic and honest communication with colleagues and customers

Proactively keeps up to date with knowledge of the company, its markets, customers and their needs and requirements, services and products including technical aspects

Self starter; works to meet deadlines without prompting; is highly motivated and does not hesitate to undertake challenging tasks; works to deadlines

Works in a well organised manner; demonstrates good attention to detail and quality; prioritises and actions tasks based on urgency and importance; ability to multi task

Identifies issues that arise in routine work or new situations; asks relevant questions to gain clarity and seek resolution; thinks critically and analyses data/situations that takes into account causes and consequences

Ability to use initiative and work autonomously

High levels of passion, enthusiasm and energy

Able to follow procedures & instructions

Demonstrated ability to work flexibly within tight time schedules and in accordance with variable workload demands

Clear oral and written communication

Strong interpersonal and communication skills along with a willingness to engage with many stakeholders

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated CompaniesAffiliated Companies: World Courier (Malaysia) Sdn Bhd

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned