Additional Locations:  N/A

 

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

 

At our company, we value diversity and believe it is our greatest strength. We are committed to empowering women, supporting the LGBTQ+ community, and creating opportunities for individuals with disabilities. Our belief is that your diversity enriches our work environment. As an equal opportunity employer, we wholeheartedly welcome applications from all qualified candidates, regardless of their background. Additionally, we have a Gender Equality Policy that reflects our commitment to fairness and equality in the workplace.

 

About the role:

Support advanced collection activities by providing expert analysis and strategic insights to optimize cash collection processes and enhance customer satisfaction for Boston Scientific. Contribute to continuous improvement initiatives and collaborate with internal and external stakeholders to resolve complex collection issues effectively.

 

You're Responsibilities include:

Support all collection activities, providing advanced assistance to the Collections team and acting as a subject matter expert in collection processes. Identify root causes for collection issues, conduct comprehensive analysis of the end-to-end order-to-cash process, and resolve issues related to unpaid invoices and short payments with efficiency and accuracy. Analyze and resolve complex collection issues impacting cash collection processes, including send documentation, and communicate findings and resolutions to stakeholders through concise verbal and written summaries. Prioritize tasks independently, overcome challenges, and make strategic decisions to drive goals and assignments to completion, demonstrating problem-solving skills. Use advanced analytical techniques to collect and analyze large datasets, identifying root causes of collection issues. Contribute to initiatives to eliminate root causes and drive process improvements to enhance efficiency and effectiveness. Negotiate solutions assertively and professionally, adapting negotiation styles as required to achieve favorable outcomes. Maintain strong working relationships with internal and external stakeholders, demonstrating a deep understanding of complex customer organizations. Achieve comprehensive monthly reporting on controls and management reports on KPIs, including collection aging metrics, ensuring accuracy and timeliness. Assist AR Management with ensuring accurate and timely close activities, offering expert support and guidance as needed. Support AR Management on current and future projects and initiatives, including implementation, testing, and documentation of processes. Conduct analysis and audit requirements, preparing thorough documentation and conducting audits of SOX controls to ensure compliance and effectiveness.  Offer expert recommendations to management for process improvements identified through comprehensive analysis and evaluation of processes performed during the month. Act as a liaison between AR and external/internal customers, partnering closely on issues with collectors and other stakeholders. Manage a dedicated 800 line and Salesforce mailbox, receiving and addressing requests from both internal and external customers. Use government portals for necessary tasks related to collections. Perform other related duties as assigned, demonstrating flexibility and adaptability to evolving priorities and responsibilities. Provide support for documenting controls and processes in assigned areas, particularly for changes, including DTPs. 16

 

What We’re Looking For:

Bachelor’s degree in business, finance, accounting, or a related field. 3+ years of experience in collections, accounts receivable, or a related field, with a track record of progressively increasing responsibilities. English Level required: B2+: 80-89% proficiency. Strong analytical skills, with the ability to analyze complex data sets and identify root causes of collection issues. Excellent communication skills, both written and verbal, with the ability to communicate effectively with internal and external stakeholders. Negotiation skills, with the ability to resolve collection issues professionally and assertively. Detail-oriented with strong organizational skills and the ability to manage multiple priorities. Able to keep customer matters strictly confidential. Strong work ethic and ability to simultaneously manage multiple tasks and deadlines. Ability to work independently and collaboratively in a fast-paced environment demonstrating initiative and self-motivation. In-depth knowledge of applicable accounts receivable/cash/general ledger systems and procedures, financial chart of accounts, and corporate procedures. Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau). Knowledge of SAP, Getpaid, or other accounting systems preferred. Experience with Salesforce, Government portals systems is a plus. Familiarity with SOX compliance requirements is preferred.

 

Requisition ID: 598847

 

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

 

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

 

Benefits • Life-Work Integration • Community • Career Growth

 

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination, and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.